GoCardless Reviews in July 2025: User Ratings, Pros & Cons

Excellent service

Excellent service, quick responded to any question and value for money

So Easy To Use

Easy to use for customer and easy to set up we are now able to SEPA payments in Ireland in euros to improve our services for members. Great reactive support centre.

All fine!

GoCardless ist ein toller Service, mit dem ich meinen Kunden Lastschrift anbieten kann.

easy direct debits

Revolutionised the way our business takes direct debits. Easy to use.

This is the One to Use

Easy to set up, links with other apps I use, and a straight forward payment system.

Good basic level service if you simply want to collect Direct Debits

We use the basic service to collect our Membership Fees and Donations via Direct Debit. It is basic, in terms of customisation but it does what we need, is easy to integrate into our website and it generally does it well. It could provide a few extra capabilites, such as being able to display some of our Metadata on their sunnary screens, but I'm nit pciking here. On the occasions that I've had to use their support desk my queries have been handled effectively within an acceptable time frame.

Great Job GoCardless

I have been a customer of GoCardless since 2016 and have always found them to be a wonderful company. Fast, efficient and cost effective for us as a small business, with fast and helpful customer service.I would gladly recommend them to other companies

Worked just great!

Just works, hope future transactions go as smoothly...

Langjähriger sehr zufriedener Kunde bei…

Langjähriger sehr zufriedener Kunde bei GoCardless. Kein anderer Zahlungsanbieter kommt an diese Qualität ran! Danke!

direct debits for a memberships scheme

clear interface, helpful support staff, and reasonable fees.- would be good if we could initiate our own refunds instead of having to create a support ticket every time. - would be good if the processing time for confirming mandates was quicker like with cards.