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GoCardless - Payment Processing Software

GoCardless Reviews in June 2026: User Ratings, Pros & Cons

Streamline your payments with ease.

3.8

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GoCardless Reviews & Ratings

3.8

Very Good

Based on 1655 ratings & 580 reviews

Rating Distribution

Excellent

(420)

Very Good

(32)

Good

(7)

Poor

(9)

Terible

(112)

Spotsaas Editor’s POV

GoCardless simplifies online payment processing with its user-friendly interface and direct payment links. While it offers essential features for small to medium businesses, its limitations in international support may hinder some users.Read more

GoCardless pros and cons

  • Simple payment link generation

  • Modern user interface

  • Supports credit and debit cards

  • Streamlined customer service tools

  • Limited international support

  • Fees can be unclear

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Showing 291-300 out of 580

MC

Miss Christina Lukacs

06/02/21

1 out of 5

I have just seen £22.50 taken out of my…

I have just seen £22.50 taken out of my bank account as a direct debit! I cannot remember agreeing to any transaction for this amount! I will investigate with my bank and find out exactly what this is for!

JC

Joseph Castellanos

05/28/21

1 out of 5

Many weeks attempting to verify my bank…

Many weeks attempting to verify my bank account. Should be easy, right? WRONG. Between a combination of errors, processing problems, and COMPLETE INCOMPETENCY, I have completely given up on trying to use this service. Unfortunate that Xero does not offer other options for ACH transactions, or I would ditch these scam artists in a heartbeat. COMPLETE INCOMPETENT, canned responses, no support, error upon error, glitch upon glitch, problematic, nightmare of a company.

E

ELITSA

05/28/21

1 out of 5

FRAUD

FRAUD!!!! They hacked my bank details and used them without my permission!!! I ended up changing not just my card but my bank account too!!!

JL

Jose Luis Beltr�

05/26/21

4 out of 5

Lo cierto es que no entiendo los…

Lo cierto es que no entiendo los comentarios negativos. Trabajo con ellos hace 2 años remesando unos 2000€ al mes y jamás he tenido un impago que no fuera por parte de mi cliente. Los plazos son 10 días máximo hasta que tengo el dinero en mi cuenta y los precios me parecen correctos. No les pongo las 5 estrellas por carecer de soporte telefónico en español, aun que yo nunca he necesitado llamarles.Han mejorado en enviar facturas de su comisión de forma mensual.

AU

Anonymous User

05/26/21

5 out of 5

"Predictable receipts"

What do you like best about GoCardless? I get paid on time, every time, without having to chase. What do you dislike about GoCardless? There is very little that I dislike, but if I needed to say something, then payments could be faster. What problems is GoCardless solving and how is that benefiting you? Predictable cash flow

AU

Anonymous User

05/26/21

5 out of 5

"Predictable receipts"

What do you like best about GoCardless? I get paid on time, every time, without having to chase. What do you dislike about GoCardless? There is very little that I dislike, but if I needed to say something, then payments could be faster. What problems is GoCardless solving and how is that benefiting you? Predictable cash flow

AU

Anonymous User

05/24/21

4.5 out of 5

"Fully engaged Success+ team at GoCardless"

What do you like best about GoCardless? Throughout the development of our implementation of Success+ with GoCardless, the team there was fully engaged and committed to ensuring everything went smoothly. After launch, due to mistakes by our 3rd party developers, we ran into issues - the Success+ team were on hand to assist and really did everything they could to help. I found the support to be fantastic. What do you dislike about GoCardless? The GoCardless API doesn't always provide enough ...

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AU

Anonymous User

05/24/21

4.5 out of 5

"rich and convenient API integration method"

What do you like best about GoCardless? Provides a very rich and convenient API integration method, and a background that is very convenient for financial and operation personnel to operate What do you dislike about GoCardless? a little complicated about managing the mandate,we hope we can directly use one api to easily create the mandate Recommendations to others considering GoCardless: Very recommended, customer service and research and development are very good What problems is ...

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EW

erfrischende WERBUNG

05/22/21

1 out of 5

Betrüger

Betrüger! Hier werden Gelder nicht ausgezahlt! Rechtsanwalt ist eingeschaltet. Ein Jahr ging alles gut und auf einmal muss alles Monate geprüft werden. Sehr unfreundlicher Service. Alles nur per E-Mail. Meine Kunden werden belästigt von GoCardless.

ON

Oliver N

05/20/21

5 out of 5

"Stress free way of taking recurring payments"

What do you like best about GoCardless? The ability to easily setup direct debits directly from our accounting system and feed those through to GoCardless. Arguably one of the best features with the integration is that once the payment has been collected and paid out, the invoice payment status is automatically updated within our accounting system saving countless hours of time in reconciliation. The direct debit setup form is easy for customers to follow and the live feedback on cancelled ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].