GoCardless Reviews in July 2025: User Ratings, Pros & Cons

I have just seen £22.50 taken out of my…

I have just seen £22.50 taken out of my bank account as a direct debit! I cannot remember agreeing to any transaction for this amount! I will investigate with my bank and find out exactly what this is for!

Many weeks attempting to verify my bank…

Many weeks attempting to verify my bank account. Should be easy, right? WRONG. Between a combination of errors, processing problems, and COMPLETE INCOMPETENCY, I have completely given up on trying to use this service. Unfortunate that Xero does not offer other options for ACH transactions, or I would ditch these scam artists in a heartbeat. COMPLETE INCOMPETENT, canned responses, no support, error upon error, glitch upon glitch, problematic, nightmare of a company.

FRAUD

FRAUD!!!! They hacked my bank details and used them without my permission!!! I ended up changing not just my card but my bank account too!!!

"Predictable receipts"

What do you like best about GoCardless? I get paid on time, every time, without having to chase. What do you dislike about GoCardless? There is very little that I dislike, but if I needed to say something, then payments could be faster. What problems is GoCardless solving and how is that benefiting you? Predictable cash flow

"Predictable receipts"

What do you like best about GoCardless? I get paid on time, every time, without having to chase. What do you dislike about GoCardless? There is very little that I dislike, but if I needed to say something, then payments could be faster. What problems is GoCardless solving and how is that benefiting you? Predictable cash flow

Lo cierto es que no entiendo los…

Lo cierto es que no entiendo los comentarios negativos. Trabajo con ellos hace 2 años remesando unos 2000€ al mes y jamás he tenido un impago que no fuera por parte de mi cliente. Los plazos son 10 días máximo hasta que tengo el dinero en mi cuenta y los precios me parecen correctos. No les pongo las 5 estrellas por carecer de soporte telefónico en español, aun que yo nunca he necesitado llamarles.Han mejorado en enviar facturas de su comisión de forma mensual.

"rich and convenient API integration method"

What do you like best about GoCardless? Provides a very rich and convenient API integration method, and a background that is very convenient for financial and operation personnel to operate What do you dislike about GoCardless? a little complicated about managing the mandate，we hope we can directly use one api to easily create the mandate Recommendations to others considering GoCardless: Very recommended, customer service and research and development are very good What problems is ...

"Fully engaged Success+ team at GoCardless"

What do you like best about GoCardless? Throughout the development of our implementation of Success+ with GoCardless, the team there was fully engaged and committed to ensuring everything went smoothly. After launch, due to mistakes by our 3rd party developers, we ran into issues - the Success+ team were on hand to assist and really did everything they could to help. I found the support to be fantastic. What do you dislike about GoCardless? The GoCardless API doesn't always provide enough ...

Betrüger

Betrüger! Hier werden Gelder nicht ausgezahlt! Rechtsanwalt ist eingeschaltet. Ein Jahr ging alles gut und auf einmal muss alles Monate geprüft werden. Sehr unfreundlicher Service. Alles nur per E-Mail. Meine Kunden werden belästigt von GoCardless.

"Direct debit for fast and efficient invoicing"

What do you like best about GoCardless? The ease of use and its integration into my invoice software. It also allows me to reduce the amount of work my customer has to do to pay invoices. What do you dislike about GoCardless? It can be harder to cancel DD if a refund is required as I have to ask the support team to do this, but they are fast and very helpful so its not a big issue. What problems is GoCardless solving and how is that benefiting you? Automating my invoicing into one place ...