GoCardless Reviews in June 2025: User Ratings, Pros & Cons

"Streamlined my sales ledger and credit control process"

What do you like best about GoCardless? The integration with Xero is excellent. When I raise my invoices for clients set up with Go Cardless; my receipts come in automatically as per the due date on the invoice, this is such a cost-effective way of collecting payments. What do you dislike about GoCardless? There is nothing I dislike about the product. What problems is GoCardless solving and how is that benefiting you? Credit ocntrol issues

"Low cost payments"

What do you like best about GoCardless? The money come in automatically, without fuss or problem and the admin fees are very reasonable What do you dislike about GoCardless? There isn't anything I dislike. The only downside is that customers can cancel easily (but you do get warning) Recommendations to others considering GoCardless: It's so easy to use and set-up. It's streamlined our services and reduced our admin time spent on chasing monies. I'd highly recommend it to anyone who wants ...

"Simple to use, easy to get your money, and not expensive to use"

What do you like best about GoCardless? Creating new plans (either for ongoing or one off payments, could not be simpler. There is very little jargon used within GoCardless and it feels like the system was created with the customer in mind. What do you dislike about GoCardless? The only frustration I have with GoCardless is that the payments come to me with long reference number which means nothing to my business; just means reconciling takes a little longer than it could. Recommendations ...

"Easy to set up"

What do you like best about GoCardless? While I was looking into the various payment gateways available when preparing to launch a membership, GoCardless was recommended to me due to their low fees. Having dabbled with a different platform and found it to be very confusing and getting myself in a muddle with it, I was concerned that this would be much the same. I was pleasantly surprised however, it was incredibly quick and easy to set up, which as a total novice in this area was absolutely ...

"Quality and fiability"

What do you like best about GoCardless? Service et fonctionnement Rapide et efficace et facile d'utilisation What do you dislike about GoCardless? Nothing tout fonctionne très bien je recommande What problems is GoCardless solving and how is that benefiting you? Un changement de rib qui a généré une attente de contrôle de conformité mais tout s'est bien déroulé

"Great Direct Debit Collection Service for small businesses"

What do you like best about GoCardless? It's easy to set up and simple to use. We use it to collect monthly fees and it has transformed our cashflow. What do you dislike about GoCardless? It doesn't yet integrate with my book-keeping software SAGE Business Cloud. What problems is GoCardless solving and how is that benefiting you? Collecting payments is a breeze.

"Easy of use, saves a lot of time"

What do you like best about GoCardless? The Interface is clean and the service is easy to use. All the automated tasks save a lot of time everyday work. What do you dislike about GoCardless? Nothing to say so far, maybe the transaction numbers that could include customer name instead of just numbers for an easier tracking. What problems is GoCardless solving and how is that benefiting you? Hosting and maintenance continuous invoices were tedious to create again and again, now the automated ...

"Super service"

What do you like best about GoCardless? Easy to use, flexibility, ergonomic website, usefull features What do you dislike about GoCardless? Delay between debit and credit on bank account. Everything else is A-OK What problems is GoCardless solving and how is that benefiting you? My official bank does not allow small business to debit customers before 3 years of existence.

"Good Application for bank direct"

What do you like best about GoCardless? The website is Easy to use There is a efficient dashboard in the home page we can Know at any time the status of direct debits of our clients Allows doing a lot of manipulation about the customers and bank debits plans. The website is welldone, no pbugs or problem meet till now ! The website is multilnguage. The support team gives a feedback within 48 hours What do you dislike about GoCardless? There is no mobile app, it will helps if there is an ...

"Quick & Easy payment solution"

What do you like best about GoCardless? GoCardless is easy to set up and to get customers using; they don't need to supply a huge amount of information and the process is easily explained and understood. What do you dislike about GoCardless? In all honestly there's nothing we dislike - the delay in receiving payments can be an irritation at times but this is how Direct Debit works rather than a facet of GC itself. What problems is GoCardless solving and how is that benefiting you? We have ...