GoCardless Reviews in June 2025: User Ratings, Pros & Cons

"Automate your income & save time! Game changer for my business!"

What do you like best about GoCardless? It is very easy to set up a direct debit for the invoices of your customers. I use it to automate my wordpress maintenance contracts I have with several customers. What do you dislike about GoCardless? I would love to adjust my transfer subject to write my current invoice number in the reference field so that my customer can see it in his statement of account. What problems is GoCardless solving and how is that benefiting you? It is a game-changer for ...

"Awesome provider at a very reasonable price point"

What do you like best about GoCardless? GoCardless's API and web interface make it so easy to monitor our payments What do you dislike about GoCardless? Nothing really, they offer everything we need and we're really happy with them! What problems is GoCardless solving and how is that benefiting you? We used to take fees for our services in cash (small sports club), but through the automation with GC we now have routine reliable payments without the need to physically go to the bank.

"Best way to collect recurring payments"

What do you like best about GoCardless? Having used GoCardless for several years, I can honestly say I wouldn't trust anyone else to manage payments for me. Since I switched to them, unpaid invoices and late payments have dropped to almost nothing and my customers also appreciate the ease and simplicity of paying their invoices via Direct Debit. Setting up is quick and easy, the dashboard for managing is also easy to use and modern. It's also a lot cheaper to accept payment with GoCardless ...

"Ultimate time saver"

What do you like best about GoCardless? This is the perfect solution for repeated billing. Until I started using Go Cardless I would have to send invoices every month then make sure those invoices were paid manually on time. Now the only time I spend is on the initial set up and every month the bill is paid. What do you dislike about GoCardless? The only issue I do have. and is very minor, is the time of day the transfer is made to my bank account, I would prefer start of business not mid ...

"GoCardless helps large sporting club"

What do you like best about GoCardless? ease of use, excellent customer service, members like it What do you dislike about GoCardless? when we raise the direct debits as the fees go up, we have to use a work around, It would be easier to edit the original plan, and the system do the work What problems is GoCardless solving and how is that benefiting you? Members wanted to pay by direct debit. Renewals now automatic.

"Seamless integration with invoicing on Xero"

What do you like best about GoCardless? Not only is it extremely easy to get setup and operational, the seamless integration with invoicing on Xero means that all monthly recurring payments just happen automatically. Such a huge time saver, I have lost count of the number of people I have referred to the platform and they all thank me for making their lives a lot simpler! What do you dislike about GoCardless? I can't think of anything that isn't any good. What problems is GoCardless solving ...

"Have recommended Gocardless twice already"

What do you like best about GoCardless? I like that it actually works, people do in fact sign up and start paying regularly, which is quite a pleasant surprise frankly. Most things you sign up for a disappointment. What do you dislike about GoCardless? Though GoCardless were very helpful and manually changed the payment date, it would be good to be able to set up a date/dates ffor the payment back to my business account - if that were possible. Recommendations to others considering ...

"Simple and effective system to collect membership payments for our business."

What do you like best about GoCardless? I like the way it will automatically retry to collect missed payments. This frees up our admin time and ensures we collect what is due, even if payment failed previously. What do you dislike about GoCardless? I would prefer to have the option to talk to a help desk, rather than scroll through all the help documents. It would be quicker and simpler all around. That said, they always solve any questions asked. What problems is GoCardless solving and how ...

"Seamless and reliable"

What do you like best about GoCardless? I like the fact that you can set it and forget it What do you dislike about GoCardless? When we get notification of a cancellation, we have to click on link, login to the platform, then go back to the email and click on the link again to take to the required page. Recommendations to others considering GoCardless: Just do it, you'll never look back What problems is GoCardless solving and how is that benefiting you? On-time payments and automatic ...

"Invaluable Service"

What do you like best about GoCardless? GoCardless has revolutionised our non-for-profit membership system. The documentation and support is spot-on. What do you dislike about GoCardless? Can't fault anything to do with GoCardless Recommendations to others considering GoCardless: Make good use of the sandbox What problems is GoCardless solving and how is that benefiting you? Easy management of membership payments, spread out over a number of months.