GoCardless Reviews in May 2025: User Ratings, Pros & Cons

"Has made a big difference"

What do you like best about GoCardless? Whilst not all of our customers have opted for automated payments, those that have provide us with a portion of highly predictable cash flow which has been amazing. The process has been easy and the experience of our customers with gocardless's systems is very good What do you dislike about GoCardless? The only issue I have with the system is that, when a customer cancels their DD with GoCardless via our system, their data is essentially wiped from ...

"Fast and easy payment collection"

What do you like best about GoCardless? GoCardless makes it easy to collect payments from my customers, so I spend less time chasing invoices. They also collect from other countries and in different currencies (although that can be as expensive as a credit card), but I find it easy to use the same platform for everything. Also, their support is fast and effective; I know I can rely on them. What do you dislike about GoCardless? The collection and payout time for my Canadian customers is ...

"Go Cardless is great"

What do you like best about GoCardless? Ease of use, information about past transactions all there What do you dislike about GoCardless? Cost per transaction which uses up Society funds Recommendations to others considering GoCardless: excellent choice What problems is GoCardless solving and how is that benefiting you? Customers transactions all stored

"Simple to use"

What do you like best about GoCardless? Setting up of customers and payments. Easy to set up recurring or one offs What do you dislike about GoCardless? That all payments show on the same page but not in date order. You can sort them but this should be default Recommendations to others considering GoCardless: It just works What problems is GoCardless solving and how is that benefiting you? Less time spent chasing payments and can easily prepare a cashflow as I know what is coming in when

"Simple and effective"

What do you like best about GoCardless? There is a cap on fees per transaction which is really competitive in the payment processor market. The QuickBooks connection is simple to use and I love it, they connect easily and with no add on fees. What do you dislike about GoCardless? I wish it did everything and not just Direct Debit, as it's insanely effective and easy to use. More emails informing you of activities would be really useful as it just works away on it's own but it would be good ...

"FANTASTIC for cashflow"

What do you like best about GoCardless? GoCardless have been a great tool f or my business - esp for cashflow and getting cash in from customers that would delay invoices. What do you dislike about GoCardless? The days it takes from submitting a payment to the actual payout What problems is GoCardless solving and how is that benefiting you? I don't have to chase invoices which means I can keep a decent working relationship with late-paying clients, increases my cash flow and it saves admin time

"New business"

What do you like best about GoCardless? Here me start in top of my payment plans. Keeps me posted about how much I've earned each month. Very useful for business growth. What do you dislike about GoCardless? Amending/freezing payment plans in bulk is tedious as I have to do then one by one. Recommendations to others considering GoCardless: I looked at other options and an glad I chose GoCardless What problems is GoCardless solving and how is that benefiting you? Saving time in my business. ...

"The easiest way to get paid"

What do you like best about GoCardless? Customers are not bothered by constantly calling them to pay our bills and the money in our account is fast and secure. We recommend it to every business that has regular customers and more What do you dislike about GoCardless? Everything is fine. I do not find anything to dislike. What problems is GoCardless solving and how is that benefiting you? The continuous calls to our customers for the payment of our invoices within the time we wish the payment

"Happy Business Owner"

What do you like best about GoCardless? Gocardless is so easy to use and set up. invoices are uploaded instantly so you can see where they are in the process and when you will get paid. Gocardless can be integrated into your accounts software so it automatically updates your accounts. What do you dislike about GoCardless? There is a slight delay in getting paid but it's only seven days which most people can live with. They do have a new offering which does pay out within a day or two if ...

"The easy way"

What do you like best about GoCardless? Easy set up and use. Best way to get invoices paid. Integrates well with Billingbooth What do you dislike about GoCardless? Not much. GoCardless pretty much does what it says on the tin. What problems is GoCardless solving and how is that benefiting you? Cashflow