GoCardless Reviews in May 2025: User Ratings, Pros & Cons

GoCardless has transformed our business

GoCardless has transformed our business and saved us a lot of time chasing invoices. As a digital services business many of our clients pay regularly so we're able to setup direct debits quickly with them and it ensures that we have good cashflow without having to chase for monthly invoices.

Direct Debit from abroad

I needed support with direct debit from a client in Canada, which the team was able to help me with. I appreciate their fast response!

"Has made my life a lot easier"

What do you like best about GoCardless? My customers can quickly and easily set up a Direct Debit mandate. If there are any issues, then I'm notified by email. It makes my life easier. What do you dislike about GoCardless? So far I haven't come across any downsides. Recommendations to others considering GoCardless: GoCardless is a great way to take regular payments from clients. It integrates well with accounting software like Xero so that you can generate invoices and reconcile payments ...

I have never heard of this company and…

I have never heard of this company and they took £500 out of my bank

I have the same as Max Luckes, rubbish company

I have the same as Max Luckes, already a week support is useless, is not clear system has bugs in it, and then after a week trying to get verified you get a message that they close your account, this is a rubbish company, that has not a clue what they doing i advice to stay away and avoid any headache and frustration, unprofessional, slowly and useless.. Updated after responsepaypal is also a payment processor, stripe, WISE and many others and no problems there your company is a mess I am ...

"Gocardless makes my life easier!"

What do you like best about GoCardless? Ggocardless allows me to get paid on time with less stress - they really, do do what they advertise on the front page of their website. The tool enables me to work with clients from around the globe in different currencies, taking payments on set dates without chasing people. It's easy to use and as a company has excellent communications. I love the fact that the fees are affordable and taken automatically. Gocardless also has exceptional customer ...

"FCC - a small charity with a few hundred members"

What do you like best about GoCardless? The best thing is that as a small volunteer led charity, the help from GoCardless staff is first class: prompt, polite, patient - simply can't be faulted What do you dislike about GoCardless? I can't think of anything to dislike about the GoCardless service - its perfect for our needs Recommendations to others considering GoCardless: Do it - cost-effective, simple and well supported What problems is GoCardless solving and how is that benefiting ...

"A great, easy to use, reliable way to ensure customers pay on time"

What do you like best about GoCardless? Simple to set up customer subscriptions, and strong customer support What do you dislike about GoCardless? The default to a personal bank account, apart from that, if it's not broken, don't fix it Recommendations to others considering GoCardless: If you want to guarantee your payments use GoCardless, also has great integration with cloud software such as Xero and FreeAgent What problems is GoCardless solving and how is that benefiting you? Ensuring ...

"FANTASTIC for cashflow"

What do you like best about GoCardless? GoCardless have been a great tool f or my business - esp for cashflow and getting cash in from customers that would delay invoices. What do you dislike about GoCardless? The days it takes from submitting a payment to the actual payout What problems is GoCardless solving and how is that benefiting you? I don't have to chase invoices which means I can keep a decent working relationship with late-paying clients, increases my cash flow and it saves admin time

"Easy to set up and great support"

What do you like best about GoCardless? Ease of use and the fact that it integrates with our accounts package at Xero has made the implementation of Direct Debit Mandates easy to get up and running. We were daunted by the prospect of Direct Debit until we found GoCardless. What do you dislike about GoCardless? There's nothing to dislike. It does exactly what we need it to do. Recommendations to others considering GoCardless: Don't hesitate to get involved with GoCardless to setup a Direct ...