GoCardless Reviews in May 2025: User Ratings, Pros & Cons

"Too pre-occupied by some social agenda to be a payment company"

What do you like best about GoCardless? The fact they responded to my emails within the same day What do you dislike about GoCardless? I agree with others who have given them a roasting. In our case they asked questions about who we take money from, why, and what we spend it on. They got stuck on the fact we hire lawyers for our legal work which was a silly thing for them to do. However the real rub is that they said we failed because of our 'restricted activities'. We looked at their list ...

"GoCardless has been a game changer for us."

What do you like best about GoCardless? The fact that once it's set up you no longer have to worry about payments failing due to credit/ debit cards expiring. GoCardless has also saved us a lot of money through it's low processing fees. What do you dislike about GoCardless? The integration with Freeagent isn't fantastic but I'm really digging deep here to find an issue with GC. Recommendations to others considering GoCardless: As a free tool to get up and running with no comment, it's a no ...

"Simple and effective"

What do you like best about GoCardless? Easy to set up, interface is clean and very easy for clients to use. Overview is straightforward to see what's coming in What do you dislike about GoCardless? Lots of levels to get used to when looking at payments, plans, and what's active What problems is GoCardless solving and how is that benefiting you? More flexibility for my clients, and I don't have to chase for monthly payments any more!

"Easiest way to automatically collect payments"

What do you like best about GoCardless? Very reasonable fees and automatic payment collection that takes the pain out of tracking and chasing down client payments What do you dislike about GoCardless? Integration with Xero is a bit clunky, but it gets the job done What problems is GoCardless solving and how is that benefiting you? We hated having to harass clients about paying invoices. Now we have them set up their bank with GoCardless, and any invoice we create in Xero is automatically ...

"Painless billing"

What do you like best about GoCardless? Using Go Cardless is a win win, for both supplier and customer . integration with accounting software sucha s Quickbooks means pain free billing and invoice generation, payments and reconcilliation. What do you dislike about GoCardless? There is nothing I dislike about Go Cardless Recommendations to others considering GoCardless: Just do it now. What problems is GoCardless solving and how is that benefiting you? Invoicing and payments are almost ...

"Aweasome experience"

What do you like best about GoCardless? Its just saving time and earn some extra discount. What do you dislike about GoCardless? Sometimes is like working slow as wifi service provider not working properly, we need to work on that. What problems is GoCardless solving and how is that benefiting you? We need to add more options for purchasing and introduce a stepwise discount for more fun while purchasing.

"Fantastic addition to our payment options."

What do you like best about GoCardless? It's Easy set up and use. Cost Effective. What do you dislike about GoCardless? Absolutely nothing, it is perfect for what we need. Recommendations to others considering GoCardless: I would absolutely recommend Go Cardless, so simple to use. What problems is GoCardless solving and how is that benefiting you? Cash Flow. Less need to follow up overdue payments.

"Great solution !"

What do you like best about GoCardless? The onboarding is smooth with a very caring and competent team. The product is great, works well without any defaults even minor ones. What do you dislike about GoCardless? Instant dashboards which gather important metrics regarding your plans or customers. Recommendations to others considering GoCardless: You can find a more affordable but not a better payments collecting solution. What problems is GoCardless solving and how is that benefiting ...

"Excellent business, great service"

What do you like best about GoCardless? Ease of use Lightning fast API Reliable uptime Forward thinking What do you dislike about GoCardless? Can sometimes be difficult to get to a solutions engineer who can help What problems is GoCardless solving and how is that benefiting you? Speed of payment collections has allowed us to produce financial reports with far greater speed. Improved customer service for members.

"Exceptional customer service"

What do you like best about GoCardless? We have always received exceptional customer service from every member of GoCardless that we have met. We have been used the instant banking feature and they take our feedback on board. What do you dislike about GoCardless? Nothing. There is genuinely nothing that I can fault GoCardless for. When they make mistakes which happens due to human error and not being in our sector they are quick to learn and correct those mistakes. They put in plans to stop ...