GoCardless Reviews in June 2026: User Ratings, Pros & Cons

"GoCardless gives us with the most streamlined solution for getting paid for our recurring services."

What do you like best about GoCardless? It's easy to add a customer, they receive an automated email inviting them to sign up. We get email summaries to keep us up to date with payments received each month and the dashboard is very useful to provide a heads-up. What do you dislike about GoCardless? It takes a few days for the direct debit mandate to click into place, and sometimes we miss the boat to have payment taken for a particular month. But that's not an issue with GoCardless but a ...

"Invaluable service"

What do you like best about GoCardless? Very easy to use this system and has enabled us to offer another payment method to our customers. The online support has also been very quick even at weekends. What do you dislike about GoCardless? I have not found any problems with dealing with customer service or the physical website. What problems is GoCardless solving and how is that benefiting you? As mentioned this offers us another payment method for customers and gives us a more accurate ...

"Makes life much easier with QuickBooks integration"

What do you like best about GoCardless? I like the QuickBooks integration. Once a customer signs up to go cardless I can manage them through QuickBooks so that if I need to amend a repeating invoice it's really simple and know the next invoices will be charged correctly via GoCardless. What do you dislike about GoCardless? I think sometimes the way information is present can be difficult to interpret but once understood its ok. I don't think it's any better or worse than other accounting ...

"GoCardless helps me to sleep better and not think about money"

What do you like best about GoCardless? Everything is on autopilot, no sending invoices and wondering when someone will pay. It happens like clockwork now. What do you dislike about GoCardless? I'd love a tool/report that could show me what's due (forecast) into my account by day for the next 4 weeks. What problems is GoCardless solving and how is that benefiting you? I DONT have to chase invoices any more and I can predict my cash flow.

"Easy to set up Direct Debits - including multiple different plans"

What do you like best about GoCardless? Being able to have multiple plans, also being able to have one off payment links too. During covid being able to pause & restart Direct Debit plans was invaluable What do you dislike about GoCardless? Nothing I can think of. Maybe not being able to see what plan someone has signed up to in the confirmation email received. What problems is GoCardless solving and how is that benefiting you? Cash collection - used to be a painful process when collecting ...

"Very Useful Tool for our Club"

What do you like best about GoCardless? The system is easy for our members to use, and easy for me to administer. What do you dislike about GoCardless? I don't have any problems using GoCardless What problems is GoCardless solving and how is that benefiting you? GC makes it easy for our members to pay their membership subscriptions monthly

"GoCardless is a super efficient payment platform that integrates with our accounts system."

What do you like best about GoCardless? GoCardless integrates with our accounts sytem and auto-reconciles itself What do you dislike about GoCardless? The requirement for payers to authorise each individual payment. Some customers have ticked this not understanding it's meaning causing delays in payments to us. What problems is GoCardless solving and how is that benefiting you? I haven't had a problem as of yet. I had a teething issue where a customer registered with an email that didn't ...

"A brilliant way to collect payments with minimal fuss"

What do you like best about GoCardless? It saves lots of time as I don't have to send invoices and then chase them up, and I can collect all of my clients' payments on the same date each month. It's also really quick and easy to use. What do you dislike about GoCardless? There's nothing really to dislike, but if I was being really picky I'd say the turnaround time for payments to land in my account, and the fact I have to pay a fee (but then why work they work for free? I certainly ...

"Easy payment processing for recurring or one off payments."

What do you like best about GoCardless? GoCardless is really flexible and easy to use. We can send a customer an email link which after they have filled in a simple form (branded to us) its about 3 minutes to set up recurring payment plans or one off charges. It's easy to change details, the support team have always sorted out any problems quickly. As it uses direct debit mandates customers are much more confident to use it. What do you dislike about GoCardless? Fees went up this year ...

"Too pre-occupied by some social agenda to be a payment company"

What do you like best about GoCardless? The fact they responded to my emails within the same day What do you dislike about GoCardless? I agree with others who have given them a roasting. In our case they asked questions about who we take money from, why, and what we spend it on. They got stuck on the fact we hire lawyers for our legal work which was a silly thing for them to do. However the real rub is that they said we failed because of our 'restricted activities'. We looked at their list ...