GoCardless Reviews in June 2026: User Ratings, Pros & Cons

"Easy to Use"

What do you like best about GoCardless? How simple it is to use and understand when collecting money What do you dislike about GoCardless? Takes a while for money to come out from parents What problems is GoCardless solving and how is that benefiting you? Using GoCardless means that as a scout group we don't take in any cash in hand. Every bit of money we collect from parents is done through GoCardless which is very secure

"Simple, effective and reliable"

What do you like best about GoCardless? The ease of use of the service makes it very reliable both for my myself as a business owner and for my customers. Its simplicity makes my life very easy! It removes the stress of chasing people up for payments too. What do you dislike about GoCardless? The only issue I have with it (and it's honestly so minor it really doesn't matter) is that if I log on to gocardless on my phone and click on "payments", I cannot see the right far end of the screen, ...

"Excellent software for taking direct debit payments"

What do you like best about GoCardless? I really like that you can setup different plans for different membership subscriptions and then invite customers to join the appropriate plan. I also really like that the dashboard is so clear and it is so easy to use and to setup. What do you dislike about GoCardless? There's nothing I really dislike. We use some of the multi-currency capabilities for customers who are abroad which is really useful and the only thing it couldn't cope with was ...

"Hassle free payments"

What do you like best about GoCardless? GoCardless offers a simple and efficient way to get paid. The simple sign-up for customers means we have 100% customer buy-in and the automatic payments reduces our workload doing the accounts.it's a win-win What do you dislike about GoCardless? There can be a bit of a steep learning curve when doing the initial setup. It's also not the best solution if you need a fast payment as payments ca take about 10 days to arrive in your account, but this is a ...

"Seamless collections"

What do you like best about GoCardless? Customer service is great, they can talk you through most problems easily and they get solved there and then. GoCardless for Xero is a life saver, no longer do I have to ask customers to set up standing orders, a quick link is sent to the client and they are set up in 5 minutes. Automatic collection of invoices happens in days not weeks its just THE solution for invoice collection! What do you dislike about GoCardless? There are times when things go ...

"Excellent easy way to set up direct debits"

What do you like best about GoCardless? Go cardless makes it really easy to set up a direct debit. Its API is easy to use if you want to create your own sign up pages. If not it can be done easily through their supplied interface giving your customers peace of mind with the direct debit guarantee. What do you dislike about GoCardless? There is very little to dislike about using go cardless. Ive found it very easy to use and once you get the hang of the mandate codes, customer codes its very ...

"Fantastic tool for businesses and customers"

What do you like best about GoCardless? GoCardless has made it easy for me to offer my clients a quick and easy way to pay thier bills. Straighforward for me and my clients to setup 75% of my client base now pay via GoCardless. What do you dislike about GoCardless? I've not for any downsides yet from using GoCardless. What problems is GoCardless solving and how is that benefiting you? I no longer have to factor in time to chase payments, my cashflow is more predicable as I can confidently ...

"Easy to use, takes any stress out of setting up Direct Debits"

What do you like best about GoCardless? Really easy to use, for both me and my customers What do you dislike about GoCardless? No negatives for me, really pleased with GoCardless What problems is GoCardless solving and how is that benefiting you? I use GoCardless to take payments for the candle subscription I offer and it makes the whole set up process so easy.

"Excellent addition to my business - highly recommend!"

What do you like best about GoCardless? I don't have to chase customers for payments any more, and know exactly what date I can expect to get paid, making it much easier to plan. Whenever there has been a problem the customer service has also been excellent! What do you dislike about GoCardless? It would be helpful to have invoices sent to clients when payments are taken. It would also be great to have an app, to help me track things from my phone, which would sometimes be useful. What ...

"Our business would not exist without Gocardless"

What do you like best about GoCardless? The fact we don't have to chase invoices, renew expired credit cards and all invoices+payments are taken automatically. What do you dislike about GoCardless? When integrating with Xero, the customer syncing process could be a bit easier. You have to create a mock invoice before the contact appears as a customer in the Xero + Gocardless - ready to sync. You also have to hit the re-sync button to make it work immediately. What problems is GoCardless ...