GoCardless Reviews in May 2025: User Ratings, Pros & Cons

"Easy experience, makes collecting money a breeze"

What do you like best about GoCardless? Setting up direct debit mandates, direct integration to accounting software What do you dislike about GoCardless? Nothing so far. Fees are acceptable could always be less What problems is GoCardless solving and how is that benefiting you? Collecting money on time from customers. Setting up direct debits with a date now solves this issue

"Can not live without GoCardless"

What do you like best about GoCardless? Easy to use, customer set up is superb. It gets money in to the business on time and don't have to worry about if. Plus the integration to Quickbooks is a god send What do you dislike about GoCardless? Could have a better mobile responsive site but happy to wait until an App is developed or site is improved. What problems is GoCardless solving and how is that benefiting you? Monthly payments were an issue before but is all solved by GoCardless now

"Excellent service"

What do you like best about GoCardless? Simple to set up and use. Even for a thicko like me. What do you dislike about GoCardless? Can I say cost? Probably unfair to say that. I guess the cost is commensurate with their competitors. What problems is GoCardless solving and how is that benefiting you? It solves the problem of clients finding excuses not to pay on time. We can offer several options, which is excellent. Thank you.

"Just what I need"

What do you like best about GoCardless? The upside is that I can easily take payments from my clients each month with very little effort on my part. Saves my business time. What do you dislike about GoCardless? I cannot think of anything that I would say I dislike about it Recommendations to others considering GoCardless: It's very straightforward. Support is excellent and always on hand to help out when necessary, and there are lots of articles to help you along your way. It's a seamless ...

"Fast and reliable payment provider"

What do you like best about GoCardless? Fast and reliable payout, I work with them for more than 5 years, and all the time they were in my background and support my business to create more and more sales. What do you dislike about GoCardless? Nothing else all the time all payments come into my account on time never delayed any payment and I never had any problem with my clients, the service provided by them is fabulous What problems is GoCardless solving and how is that benefiting you? All ...

"Great service & makes business run so much easier"

What do you like best about GoCardless? easy to set up clients and direct debit , easy to monitor and run What do you dislike about GoCardless? nothing its all good and never had any problems What problems is GoCardless solving and how is that benefiting you? business to run smoothly

"Easy to integrate."

What do you like best about GoCardless? Easy to integrate and allows payments to be taken without updating card details every couple of years. What do you dislike about GoCardless? Takes time to collect money, though that's not their fault - just how direct debits work! What problems is GoCardless solving and how is that benefiting you? Making it easy for me to collect money without a monthly charge.

"Convenient and time saving"

What do you like best about GoCardless? I've been using GoCardless for nearly 12 months. It's an easy to use reliable service and a great time saver What do you dislike about GoCardless? The only downside is the length of time payouts take What problems is GoCardless solving and how is that benefiting you? I use it to collect monthly membership payments, rather than requiring action from members every month

"Easy to use great resource and amazing customer service"

What do you like best about GoCardless? easy to use and very intuitive, detailed reports and instant What do you dislike about GoCardless? Nothing i can think of, the charges are reasonable but as a charity we would always prefer to see less charges What problems is GoCardless solving and how is that benefiting you? cutting out thrid party card charges and raising more funds for the charity, setting up subscriptions

"Simple yet powerful payment managment"

What do you like best about GoCardless? The ability to collect direct debits easily and one-off payments! Fees are reasonable compared to some other providers. Third-party integration is also good. What do you dislike about GoCardless? It would be great to have an accompanying mobile app. Having to log into the website can be tedious if you're on the go. What problems is GoCardless solving and how is that benefiting you? Third-party integration with invoicing software is allowing me to get ...