GoCardless Reviews in May 2025: User Ratings, Pros & Cons

"Straightforward and quick"

What do you like best about GoCardless? Very simple transfer of existing clients on Direct Debit and really easy to get new clients onboard. All the setup was done in a day or so and the bank verification process was pain free. What do you dislike about GoCardless? If you aren't familiar with Direct Debit collection systems you might need some hand holding initially. The reconciliation process might not work easily with all accounting packages - but it does with Xero What problems is ...

"Simple to use and flexible"

What do you like best about GoCardless? Ease of use and ability to vary the payments if the client's invoice alters. What do you dislike about GoCardless? There is nothing to dislike. Except for perhaps the charges! What problems is GoCardless solving and how is that benefiting you? The ability to take small payments that would otherwise require time and effort to chase in.

"Great payment gateway for our Scout Group"

What do you like best about GoCardless? Ease of use and great technical support in the UK What do you dislike about GoCardless? Actually apart from the fact they charge (which is fair and its not a lot ) , cant think of anything not to like What problems is GoCardless solving and how is that benefiting you? Its makes collecting payments easy and quick

"Easy to Use"

What do you like best about GoCardless? How simple it is to use and understand when collecting money What do you dislike about GoCardless? Takes a while for money to come out from parents What problems is GoCardless solving and how is that benefiting you? Using GoCardless means that as a scout group we don't take in any cash in hand. Every bit of money we collect from parents is done through GoCardless which is very secure

"Simple to set up, simple to use"

What do you like best about GoCardless? The whole dashboard is easy to use and simple to view what you need. Customers, plans, payments and payouts are easy to track and follow on the dashboard. We set this up years ago and have never even needed to look elsewhere. The help forums are great too!! What do you dislike about GoCardless? It would be good to be able to get this to link in to move of my business apps, however, it does link with our invoicing software which is more than enough ...

"Easy, reliable, reasonable"

What do you like best about GoCardless? It's easy to use. The web app is intuitive and simple. What do you dislike about GoCardless? The website sometimes isn't optimised for mobile. Tables generally aren't but there's no scroll available. What problems is GoCardless solving and how is that benefiting you? GoCardless solves problems chasing payments. People are used to using direct debit so it's familiar to them.

"Faultless service and fair fees"

What do you like best about GoCardless? Gocardless has worked flawlessly for us for a number of years now. It's integrated into our accounts software, quickfile and once set up to take direct debits, it just works. The fees are also capped which makes it a lot more feasible for us being a small business. What do you dislike about GoCardless? Nothing comes to mind. We've never had any issues at all. What problems is GoCardless solving and how is that benefiting you? 99% of the invoices we ...

"Superb service"

What do you like best about GoCardless? GoCardless is easy to use for us and our customers. There's no better alternative for DD payments in the UK. What do you dislike about GoCardless? There's very little to dislike. Somethings could be more obvious but overall it's great. What problems is GoCardless solving and how is that benefiting you? Reliable direct debit service that is easy to sign up to by customers.

"So easy to use."

What do you like best about GoCardless? It is so easy to use. It works with Online Scout Manager and does all the collecting for us. What do you dislike about GoCardless? It works well........................... What problems is GoCardless solving and how is that benefiting you? Not having to collect any subscriptions.

"GoCardless Guardhog Review"

What do you like best about GoCardless? The easy to use features and navigation on the site is extremely user friendly. What do you dislike about GoCardless? Can't fault the GoCardless system at all What problems is GoCardless solving and how is that benefiting you? GoCardless allows us an easy way to process payments for our customers on a direct debit basis with a no-fuss approach