Guest User· asked about 7 months ago
How does gladly handle surveys and feedback?
we're really focused on improving our customer experience. does gladly have a built-in system for collecting customer feedback after interactions?
7 Upvotes1 answer
1 Answer
Product Researcher
Yes, Gladly includes features for surveys and feedback, allowing you to gather insights directly from your customers after their support interactions. This can be helpful for understanding customer satisfaction and areas for improvement.
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