Pinned by SpotsaasGuest User· asked about 3 months ago
Is gladly too much for our small team?
we're a small team of 8 and mostly handle customer inquiries through email. would gladly be overkill for us, or does it have features that would suit smaller operations?
10 Upvotes1 answer
1 Answer
Head of Product
Gladly is designed for businesses of all sizes, including small teams. Its features like multi-channel communication and appointment scheduling can really help streamline your customer support. If your main focus is email and you need some automation, it could still be beneficial. Just keep in mind that some advanced features might be more useful for larger teams.
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