Genuity Reviews in June 2026: User Ratings, Pros & Cons

"Excellent product over SnipeIT"

What do you like best about Genuity? Ease of use, importing users from Azure AD, contracts database, asset database, network monitoring. What do you dislike about Genuity?

"Great UI. Simple to Use. Robust Enough to Manage Everything"

What do you like best about Genuity? The technical support is phenomenal. They're personable, friendly, quick to respond. In the begining I had lots of quetsions and they were right there. Now that I've ironed out the kinks- It's a breeze. I use the helpdesk A LOT. Since the team usage for the helpdesk is expanding I've also strarted to utilize the automations more - which is making my job much easier. I also use Asset Management extensively. Opening a ticket is a breeze, and I've even ...

"Great UI. Simple to Use. Robust Enough to Manage Everything"

What do you like best about Genuity? The technical support is phenomenal. They're personable, friendly, quick to respond. In the begining I had lots of quetsions and they were right there. Now that I've ironed out the kinks- It's a breeze. I use the helpdesk A LOT. Since the team usage for the helpdesk is expanding I've also strarted to utilize the automations more - which is making my job much easier. I also use Asset Management extensively. Opening a ticket is a breeze, and I've even ...

"Unbelievable value for a very low cost!"

What do you like best about Genuity? The ability to track many aspects of every asset type you can think of. Ability to customize asset types, contract types, and many other customization options. The way the solution is laid out allows for a complex structure of locations, asset types, contracts, depreciation types, and tracking of what assets are in service.

"Unbelievable value for a very low cost!"

What do you like best about Genuity? The ability to track many aspects of every asset type you can think of. Ability to customize asset types, contract types, and many other customization options. The way the solution is laid out allows for a complex structure of locations, asset types, contracts, depreciation types, and tracking of what assets are in service.

"Does more than I expected for less money than I expected"

What do you like best about Genuity? The interface and ease of use of Genuity have made it very easy to implement and start using from day one. There was not a need for a lengthy onboarding process, and they are very responsive if we need any guidance.

"Bupa"

What do you like best about Genuity? I really like the application and the response times of their support team to all the questions we generally have What do you dislike about Genuity?

"Great Business Solution"

What do you like best about Genuity? The thorough inventory of assets, warranties, and contracts plus the user interface with ticketing made this essential while forming our IT department's processes and procedures.

"Great Business Solution"

What do you like best about Genuity? The thorough inventory of assets, warranties, and contracts plus the user interface with ticketing made this essential while forming our IT department's processes and procedures.

"Does more than I expected for less money than I expected"

What do you like best about Genuity? The interface and ease of use of Genuity have made it very easy to implement and start using from day one. There was not a need for a lengthy onboarding process, and they are very responsive if we need any guidance.