Genuity Reviews in June 2026: User Ratings, Pros & Cons
Streamline your IT investments with Genuity.
Add to compare
Starts from $29.99 / Month
Genuity Reviews & Ratings
Spotsaas Editor’s POV
Genuity is an IT asset management tool that provides visibility into SaaS and vendor expenses. While it offers valuable insights, smaller businesses may find the cost and training requirements challenging.Read more
Genuity pros and cons
Comprehensive IT asset management
Automates contract tracking
User-friendly dashboard
Integrates with existing systems
May require training for staff
Higher cost for small businesses
Filter results
Sort by :
Showing 11-20 out of 55
ZA
Zachary A
05/24/22
"Great Sysadmin Swiss Army Knife"
What do you like best about Genuity? The Inventory and helpdesk for a great price What do you dislike about Genuity?
KK
Keith K
03/15/22
"Genuity Has Great Customer Service!"
What do you like best about Genuity? Genuity customer service is fantastic. If you ask a question in the app, it is answered within a few minutes. They are quick to jump on a Zoom call and show you whatever you need to know.
AU
Anonymous User
01/28/22
"Switched from Spiceworks on prem"
What do you like best about Genuity? Web based; User interface is visually appealing; Seems to have all the content that we need What do you dislike about Genuity?
AG
Ash G
01/26/22
"Easy & Good Support"
What do you like best about Genuity? I like the simplicity of the platform. It's very straightforward when it comes to adding assets. The fact that I can bulk import is a life saver. Additionally, the ability to connect my G Suite to assign users easier is also important to my work. And keeping my contracts alongside my devices is great too!
AU
Anonymous User
01/16/22
""Go Genuity""
What do you like best about Genuity? The folks at Genuity simplified enterprise IT management. Our IT ops were lagging, and Genutiy helped us with the push it needed.
AU
Anonymous User
01/16/22
""Go Genuity""
What do you like best about Genuity? The folks at Genuity simplified enterprise IT management. Our IT ops were lagging, and Genutiy helped us with the push it needed.
JH
Joshua H
11/09/21
"Easy to set up and use, lots of features for the price"
What do you like best about Genuity? I haven't really used some of the features like asset management, I have mostly used Helpdesk. I like how easy the forms are to set up. I was able to create different forms for my users that helped in creating the workflow I wanted. Instead of the user just putting something like "it doesn't work", I have my forms ask specific questions, which saves time on narrowing down the issue. The automation is great too, it automatically emails when a new ticket ...
Read more
JH
Joshua H
11/09/21
"Easy to set up and use, lots of features for the price"
What do you like best about Genuity? I haven't really used some of the features like asset management, I have mostly used Helpdesk. I like how easy the forms are to set up. I was able to create different forms for my users that helped in creating the workflow I wanted. Instead of the user just putting something like "it doesn't work", I have my forms ask specific questions, which saves time on narrowing down the issue. The automation is great too, it automatically emails when a new ticket ...
Read more
JW
Joshua W
09/23/21
"They strive to fix all issues related to their application."
What do you like best about Genuity? The personal relationship with the friendly support people like David. What do you dislike about Genuity?
AU
Anonymous User
08/26/21
"Excellent product over SnipeIT"
What do you like best about Genuity? Ease of use, importing users from Azure AD, contracts database, asset database, network monitoring. What do you dislike about Genuity?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].