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8.4

Spot Score

Genio - Field Service Management Software

Genio Review: Is It The Right Field Service Management Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial Available

5

6 verified reviews
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Genio offers custom pricing plan

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What is Genio?

The Genio Mobile app lets user view clients and prospects, create jobs and send quotes, handle field work and monitor the status of technicians. With the mobile app, easily communicate field updates back to office and keep track of technician locations. Genio is an agile, cloud-based field service management software that enables communication, collaboration and efficiency among field service teams.

Pricing

  • Genio offers custom pricing plan

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

  • Data residency:Global

Genio was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Genio

Team types
Large Enterprises, Medium Business

Why teams choose Genio

  • Mobile-first design enhances usability for field teams.

  • Cloud-based collaboration fosters team communication.

Is Genio right for you?

What buyers should know before shortlisting Genio

Genio provides a mobile-centric approach to field service management, allowing users to manage jobs and communicate with clients effectively. Its cloud-based nature enhances flexibility and collaboration among teams.

Pros and cons

Genio pros and cons

  • Genio pros
  • Mobile-first design enhances usability for field teams.

  • Cloud-based collaboration fosters team communication.

  • Genio cons
  • Limited features compared to more comprehensive solutions.

  • Internet dependency may hinder usage in remote areas.

5.0/5 rating
Free trial available

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Still comparing?

See how it stacks up

Compare Genio side-by-side with top Field Service Management Software alternatives.

Service Fusion
Housecall Pro
Gameplan
+9 more
Compare alternatives

What is the pricing of Genio?

Genio uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialAvailableTry Now →
PricingGenio offers custom pricing
Pricing Model
Quotation Based

Genio reviews and ratings

Buyer sentiment

Buyer sentiment is very strong across 6 reviews, with consistently positive feedback.

What buyers like

  • Mobile job management
  • Client communication
  • Job creation and tracking

Common complaints

  • May lack advanced features
  • Dependent on internet connection
  • Limited offline capabilities

5

Excellent

Based on 6 ratings & 0 reviews

What are the features of Genio?

31%

Feature coverage

9 of 29 tracked features

Workforce analytics is a software and methodology combo that uses statistical models to worker-related data to help business leaders optimiz…

Employee hours are tracked via Attendance Management. It's the system you use to track how much time your workers spend working and how much…

Claims management refers to the process of managing and handling insurance claims from start to finish. This process typically involves reco…

A system or process for capturing, tracking and storing electronic documents such as PDFs, word processing files, and digital photographs of…

The process of procuring, maintaining, utilizing, and distributing a company's inventory is referred to as inventory management. This compri…

IT can use job scheduling technologies to automate task execution using date-and-time scheduling or other approaches such as event-based tri…

Project management necessitates a great deal of organization, thus having dedicated project management software that allows for real-time tr…

Reporting provides complete visibility of the project and a clear grasp of what has to be done to the on-site personnel. The reporting proce…

The process of selecting the most cost-effective route is known as route optimization. Finding the shortest path between two points is more…

Security & Compliance

Genio security and data handling

Key compliance certifications and security features for IT and security teams evaluating Genio.

Certifications

SOC 2✗ Not certified
HIPAA✗ Not certified

Developer & data

Data residency
🌐

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Help & Contact

Genio Support Options

Customer Service24/7 (Live rep)Business HoursOnline
LocationSunnyvale, California

Connect with Genio

Frequently Asked Questions About Genio

Common questions buyers ask before choosing Genio.

Genio is a Field Service Management Software. Genio offers Analytics (Workforce), Reporting, Route Optimization, Real-time Job Tracking, Job Scheduling and many more functionalities.

Buyers commonly note the following limitations of Genio: Limited features compared to more comprehensive solutions.; Internet dependency may hinder usage in remote areas..

Some top alternatives to Genio includes Service Fusion, Housecall Pro, Gameplan, Field Force Tracker and Simply Workflow.

Genio offers Free Trial, Quotation Based pricing models

We don't have information regarding integrations of the Genio as of now.

The starting price is not disclosed by Genio. You can visit Genio pricing page to get the latest pricing.

Ready to try it?

Get started with Genio

Start your free trial — no credit card required.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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