Famly Review: Is It The Right Child Care Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPRStarts from $80 / Month when Billed Yearly
Overview
Pricing
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Famly?
Famly is cloud-based software for child care centers and licensed daycares. It lets you manage kids' information and daily routines, process attendance and check-in/check-out across multiple classrooms, keep track of personal information including meal plans, allergies, medical info, photos and much more.
Pricing
Starts from $80 / Month when Billed Yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:Global
Platform
Web + mobile app (iOS & Android)
Famly Software Demo
Famly was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Famly
- Use cases
- Child care centers, Licensed daycares, Early childhood education management
- Team types
- Child care center administrators, Daycare staff
- Company size
- Small Business, Medium Business
- Workflow style
- Simple and streamlined
- Setup complexity
- Medium
Why teams choose Famly
Seamless communication with families including daily activity updates
Responsive and helpful customer support team
User-friendly interface centralizing multiple management functions
Is Famly right for you?
Best for managing child care centers with strong parent communication features.
Choose Famly if
- You need a centralized platform for child care management and parent engagement.
- Your team values responsive customer support and clear daily activity updates.
- You operate a small to medium licensed daycare or early childhood education center.
Consider alternatives if
- You require advanced device security controls beyond Famly’s capabilities.
- You need rapid onboarding with minimal training due to the system’s learning curve.
What buyers should know before shortlisting Famly
Famly app receives overwhelmingly positive feedback from users, emphasizing its ease of communication with families, efficient updates on daily activities, and excellent customer support. Users appreciate the quick and helpful responses from the support team, ensuring smooth operations and resolving issues promptly.
The app's user-friendly interface and comprehensive features streamline nursery management, saving time for staff and enhancing parent engagement. Famly's ability to centralize data and improve communication between parents and staff is hailed as a game-changer in early childhood education settings.
While a few users note occasional lags in performance, the overall consensus highlights Famly's effectiveness in facilitating seamless communication, documentation, and administrative tasks. Its continuous evolution and responsive support make it a valuable tool for childcare providers looking to enhance their services and connect with families.
Famly pros and cons
- Famly pros
Seamless communication with families including daily activity updates
Responsive and helpful customer support team
User-friendly interface centralizing multiple management functions
- Famly cons
Variable customer service responsiveness for certain queries like downgrades or cancellations
App performance issues such as slow uploads and occasional crashes
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Get started with Famly
Start your free trial — no credit card required.
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See how it stacks up
Compare Famly side-by-side with top Child Care Software alternatives.
What is the pricing of Famly?
Famly Pricing Plans
Starter
Parent Communication
Daily Reports
Child Records
Attendance
Contactless sign-in with COVID-19 Health Check
Show more +
Essentials
Includes starter features, plus
Attendance Forecasting
Advanced Financials
Group Revenue Report
Parental Permissions
Show more +
Premium
Includes features of Starter and Essentials plan, plus
Waiting List with CRM System
Occupancy Report with FTE
Automated Price Changes
Payment Reminders
Show more +
Famly reviews and ratings
Buyer sentiment
Users generally praise Famly for its ease of use, effective communication features, and responsive support, though some note performance and onboarding challenges.
What buyers like
- Ease of communication with families
- Customer support responsiveness
- User-friendly interface
Common complaints
- App performance issues
- Onboarding complexity
What users are saying
H
Hazel
06/02/23
I just love the Famly app
I just love the Famly app. It is so easy to communicate with families & I can see if parents have seen messages or not, so often with paper diaries ...
Read more
RD
Rachel Dixon
05/24/23
I got a quick and helpful response and…
I got a quick and helpful response and was happy. I was even given a recommendation to add my idea for a new update suggestion
GS
Gaitri Sharma
05/14/23
The Famly Team are the best at sorting…
The Famly Team are the best at sorting out all my little or big problems. I am happily using the Famly software at my nurseries and the parents love ...
Read more
SS
Shani Smith
05/10/23
My query was dealt with very quickly
My query was dealt with very quickly. The communication was great and I was updated frequently.
ZS
Zoë S
05/10/23
Responsive and helpful
I always receive a really quick and helpful response with any questions I put forward on the Famly help feature.
TH
Tracy Haseldine
05/08/23
quick and detailed response
The support team gave a quick and detailed response. They also check to see if I had any further issues that they could help with.
Famly security and data handling
Key compliance certifications and security features for IT and security teams evaluating Famly.
Certifications
Developer & data
Alternatives to Famly
Famly Support Options
Frequently Asked Questions About Famly
Common questions buyers ask before choosing Famly.
Famly is a strong fit if: You need a centralized platform for child care management and parent engagement.; Your team values responsive customer support and clear daily activity updates.. Consider alternatives if: You require advanced device security controls beyond Famly’s capabilities.; You need rapid onboarding with minimal training due to the system’s learning curve..
Buyers commonly note the following limitations of Famly: Variable customer service responsiveness for certain queries like downgrades or cancellations; App performance issues such as slow uploads and occasional crashes; Initial onboarding requires time and effort to fully understand the system.
Some top alternatives to Famly includes Smartcare, Procare, Child Paths, Foundations and Playground.
Famly offers Free Trial, Subscription pricing models
The starting price of Famly is $80/Month when Billed Yearly
Ready to try it?
Get started with Famly
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].