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9.6

Spot Score

Eventbrite - Event Management Software

Eventbrite Review: Is It The Right Event Management Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial & Free Plan Available

GDPRSOC 2
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Eventbrite offers custom pricing plan

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SpotSaaS Analysis for Eventbrite

Eventbrite is an event management platform frequently used by event planners and marketing managers across small to medium-sized businesses. A 4.5/5 rating from 5,195 reviews indicates broad validation, suggesting it is well-received by a diverse user base.

Eventbrite excels with its marketing-friendly features, such as smooth Facebook Official Event API integration and email marketing capabilities, making it a strong choice for those looking to enhance their event promotion efforts. Its intuitive interface simplifies event organization, allowing users to efficiently manage tasks without a steep learning curve. However, newcomers might find the platform intimidating due to its limited customization options, which could restrict tailoring event pages to specific needs.

Quick facts about Eventbrite

Rating4.5/5 (5,195 reviews) | SpotScore: 9.6/10Best forEvent planners, Marketing managersPricingFree tier available, paid plansDeploymentBrowser Based, Android, iOSTop strengthMarketing-friendly featuresWatch-outLimited reporting functionalities and customization

What is Eventbrite?

Eventbrite is event management software that allows organisers to plan, promote, and sell out events. Its a great all-in-one platform with features including ticketing, online payments, organising attendees, automating social media and more.

Pricing

  • Eventbrite offers custom pricing plan

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
GDPR
  • SSO & MFA supported

  • Data residency:Global

Platform

  • Web + mobile app (iOS & Android)

Eventbrite Software Demo

Eventbrite was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Eventbrite

Use cases
Event organizers, Marketing teams, Community groups
Team types
Event planners, Marketing managers
Company size
1-50 employees, 51-500 employees
Workflow style
Simple and streamlined
Setup complexity
Low

Why teams choose Eventbrite

  • Marketing-friendly features including Facebook Official Event API Integration and SEO

  • Intuitive and user-friendly interface for event organization

  • Easy ticket purchasing experience for attendees

Is Eventbrite right for you?

Best for streamlined event planning with integrated marketing and ticketing features.

Choose Eventbrite if

  • You need an easy-to-use platform for organizing and promoting events quickly.
  • Your team values built-in marketing tools like social media automation and email campaigns.
  • You want a simple ticket purchasing experience that attendees find convenient.

Consider alternatives if

  • You require advanced customization of event pages beyond basic templates.
  • Your organization depends on detailed, consistent reporting and analytics.

What buyers should know before shortlisting Eventbrite

Eventbrite is a powerful event management platform with marketing-focused features for event planning. It offers Facebook API integration, a straightforward interface, and detailed analytics.

The software handles event setup, custom details, and payment processing efficiently. The mobile app reduces paper use and supports digital workflows.

Key limitations to verify in a demo: customization options are restricted compared to enterprise platforms, and managing multiple events requires separate accounts tied to different email addresses. Check whether the API integrations you need are available and test the attendee tracking and registration workflows with your team.

Pricing is straightforward, but review whether transaction fees on ticket sales fit your budget model. Eventbrite works well for small to large-scale events where you prioritize a simple interface and integrated marketing tools over deep customization.

Pros and cons

Eventbrite pros and cons

  • Eventbrite pros
  • Marketing-friendly features including Facebook Official Event API Integration and SEO

  • Intuitive and user-friendly interface for event organization

  • Easy ticket purchasing experience for attendees

  • Eventbrite cons
  • Limited customization options for event pages

  • Inconsistent and limited reporting functionalities

4.5/5 rating
188 verified reviews
Free trial available

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Still comparing?

See how it stacks up

Compare Eventbrite side-by-side with top Event Management Software alternatives.

Cvent
Eventzilla
Bizzabo
+7 more
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Eventbrite reviews and ratings

Buyer sentiment

Overall positive user sentiment praising ease of use and marketing integrations, tempered by concerns over limited customization and reporting.

What buyers like

  • Ease of use
  • Marketing integrations
  • Ticket purchasing convenience

Common complaints

  • Limited customization
  • Inconsistent reporting

4.5

Very Good

Based on 5195 ratings & 188 reviews

Rating Distribution

Excellent

(132)

Very Good

(51)

Good

(2)

Poor

(0)

Poor

(3)

What users are saying

TS

Tori S

11/19/20

4.5 out of 5

Organize your paid and free events

DO

Daniel O

11/13/20

4.5 out of 5

Eventbrite has great Facebook API Integrations, Event Discovery, UX/UI, and Analytics

What do you like best? What I love the most about Eventbrite is its marketing-friendly features. This includes but is not limited to: (1) Facebook ...

Read more

DM

Drew M

11/05/20

5 out of 5

Eventbrite Review

What do you like best? The simplicity of the software. I’ve used this account before as well as received invites from people and it’s detailed and ...

Read more

RR

Rajeshh R

10/29/20

4.5 out of 5

Eventbrite - Simple and easy way to organize events

What do you like best? It's simple and convenient to organize events. Good to have events history and the nuances that went with it. Love the ...

Read more

TG

Tyler G

10/25/20

4 out of 5

Eventbrite - possibly the future of event ticketing

What do you like best? I really like how easy the software is to use. Everything just makes sense when you are using the app on your phone. ...

Read more

AE

Allen E

10/20/20

5 out of 5

Easy to use event management

What do you like best? Eventbrite is a very easy to use platform for setting up and promoting events, particularly if you are doing free events ...

Read more

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What are the features of Eventbrite?

41%

Feature coverage

14 of 34 tracked features

Attendee management is a crucial feature in software that streamlines and simplifies the process of managing attendees for events, meetings,…

Badge management is a feature designed to streamline the process of creating, assigning, and tracking digital or physical badges within a so…

Client management, also referred to as customer management, is a crucial aspect of business operations that involves the management and orga…

Conferences, also known as seminars, are events that bring together individuals with common interests to share knowledge, ideas, and experie…

Conventions refer to a set of agreed upon rules or standards that are followed in a particular industry or field. In the context of software…

Guest list management is a crucial feature of event planning software that enables the management and organization of guest lists for any ty…

Lead retrieval is a powerful and essential feature found in many software systems, designed to streamline and simplify the process of collec…

Meetings are an essential part of any organization, whether it be in person or through virtual platforms. They provide a structured and orga…

Social Promotions refer to a set of software features that enable businesses to promote their products or services through various social me…

Sponsorship management is a crucial feature for businesses and organizations looking to enhance their brand image and reach a wider audience…

Surveys are a vital tool for gathering information and feedback from a specific group of people. It allows organizations and businesses to u…

Ticketing is a software feature that is used to manage and organize various types of tickets in one place. It serves as a centralized platfo…

Vendor Management is a crucial aspect of any business, regardless of its size or industry. It refers to the process of managing vendors or t…

Weddings and parties are important occasions that mark a significant moment in someone’s life. These events are meant to be cherished and ce…

Security & Compliance

Eventbrite security and data handling

Key compliance certifications and security features for IT and security teams evaluating Eventbrite.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✗ Not certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes

Developer & data

Data residency
🌐

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Help & Contact

Eventbrite Support Options

Customer Service24/7 (Live rep)Business HoursOnline
LocationSan Francisco, California

Frequently Asked Questions About Eventbrite

Common questions buyers ask before choosing Eventbrite.

Eventbrite is a Event Management Software. Eventbrite offers Attendee Management, Weddings (Parties), Ticketing, Sponsorship Management, Meetings and many more functionalities.

Eventbrite is a strong fit if: You need an easy-to-use platform for organizing and promoting events quickly.; Your team values built-in marketing tools like social media automation and email campaigns.. Consider alternatives if: You require advanced customization of event pages beyond basic templates.; Your organization depends on detailed, consistent reporting and analytics..

Buyers commonly note the following limitations of Eventbrite: Limited customization options for event pages; Inconsistent and limited reporting functionalities; Basic ticketing features with restricted transfer options.

Some top alternatives to Eventbrite includes Cvent, Eventzilla, Bizzabo, EventBank Event Management Platform and Eventify.

Eventbrite offers Free Trial, Freemium, Quotation Based pricing models

We don't have information regarding integrations of the Eventbrite as of now.

The starting price is not disclosed by Eventbrite. You can visit Eventbrite pricing page to get the latest pricing.

Ready to try it?

Get started with Eventbrite

Start your free trial — no credit card required.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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