Pinned by SpotsaasGuest User· asked about 4 months ago
How does ticket management work?
I'm curious about the ticket management system in EV Service Manager. how are tickets assigned to technicians?
8 Upvotes1 answer
1 Answer
Head of Product
When a request comes in, the ticket management system automatically assigns it to a technician. This can help streamline the support process since technicians can log in and start addressing the issue right away.
4