Entrata Review: Is It The Right Property Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
SOC 2Entrata offers custom pricing plan
AION
Avantic
Cardinal Group
TrinitasTrusted by many companies including AION
Overview
Pricing
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Entrata?
Entrata is a cloud-based property management service, designed to make life simple and sweat-free for property owners, managers and occupants. This single platform provides a variety of services, such as invoice production, vendor management, bank reconciliation, lead management, intercompany transactions, and work order management. Plus, its open APIs allow integration with third-party applications. Not to mention, accountants have access to real-time changes and payments. Property managers can also create new budgets,
Pricing
Entrata offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2Data residency:Global
Platform
Web + mobile app (iOS & Android)
Entrata Software Demo
Entrata was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Entrata
- Team types
- Large Enterprises, Medium Business
Why teams choose Entrata
Cloud-based for easy access and updates.
Comprehensive features streamline property management.
Open API allows for third-party integrations.
Is Entrata right for you?
What buyers should know before shortlisting Entrata
Entrata is a widely praised software solution that has received positive feedback from users across various aspects. Users particularly appreciate its user-friendly interface and the ease of navigation it offers.
The software centralizes essential functions like maintenance tracking, lease management, and resident communication, making day-to-day operations smoother for property managers. One standout feature is the extensive reporting capabilities of Entrata, allowing users to generate detailed reports on various aspects of property management.
Additionally, the system's ability to streamline tasks such as lease generation, lead tracking, and work order management has been commended. While the software is generally well-received, some users have mentioned minor drawbacks like occasional system lags during updates and issues with the search function.
However, the overall sentiment revolves around the platform's efficiency and effectiveness in property management tasks. In summary, Entrata is a comprehensive and efficient solution that simplifies property management processes and offers robust features for users, despite minor imperfections mentioned by some users.
Entrata pros and cons
- Entrata pros
Cloud-based for easy access and updates.
Comprehensive features streamline property management.
Open API allows for third-party integrations.
- Entrata cons
Limited functionality without internet access.
Integration with other tools may be challenging.
Ready to try it?
Get started with Entrata
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Entrata side-by-side with top Property Management Software alternatives.
What is the pricing of Entrata?
Entrata uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Entrata reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 399 reviews, with strong overall satisfaction.
What buyers like
- Excellent reporting capabilities, providing in-depth insights and analytics for effective decision-making.
- User-friendly interface and intuitive dashboard for easy navigation and task management.
- Comprehensive features for managing properties, residents, and accounting in one centralized system.
Common complaints
- Search function may need improvement with more advanced filters for enhanced specificity.
- Marketplace offerings for additional apps and connectors are limited, restricting customization options.
- Occasionally experiences lag during updates, affecting system performance temporarily.
What users are saying
JA
Jacqueline A
02/21/24
"Entrata ROCKS! Fast, efficient and user friendly and would recommend to owners"
What do you like best about Entrata? Ability to add or change items as needed, fast support when needed. Fast, efficient, cost effective and extremely ...
Read more
MM
Moises M
02/13/24
"Great app"
What do you like best about Entrata? It's a great app for organized and document everything related to maintenance and leasing properties also ...
Read more
LL
Lola L
02/08/24
"Problems with Entrata"
What do you like best about Entrata? I like the information it provides on potential leads. I also apprciate the precisenss of the leases. What do you ...
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AT
Angela T
02/08/24
"Entrata is all-Encompassing!"
What do you like best about Entrata? Do I have to pick just one thing? Reporting is so amazing. I can get a report on almost anything I can think of. ...
Read more
RH
Robert H M
02/06/24
"It does a lot"
What do you like best about Entrata? It's robust and can manage nearly all aspects of not just a property, but your PM business as a whole. A few more ...
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JS
James S
12/14/23
"So many easy to fix failures"
What do you like best about Entrata? Covers most of my property needs. Our firm uses this daily. What do you dislike about Entrata? Support and ...
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Entrata security and data handling
Key compliance certifications and security features for IT and security teams evaluating Entrata.
Certifications
Developer & data
Alternatives to Entrata
Entrata Customers
AION
Avantic
Cardinal Group
Trinitas
Entrata Support Options
Frequently Asked Questions About Entrata
Common questions buyers ask before choosing Entrata.
Buyers commonly note the following limitations of Entrata: Limited functionality without internet access.; Integration with other tools may be challenging.; Costs can escalate with advanced features..
Some top alternatives to Entrata includes Rent Manager, Property Matrix, Infor Property Management, Property Manager Cloud and RealPage OneSite.
Entrata offers Quotation Based pricing model
The starting price is not disclosed by Entrata. You can visit Entrata pricing page to get the latest pricing.
Ready to try it?
Get started with Entrata
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
