Popular alternatives include Parlor, Freshdesk Customer Success, Cordlogue, Aligned and Catalyst.
Tools like Churned, Churn Solution, Erxes XM for SaaS, SuccessBoard and 2 Steps are best for small businesses for Customer Success Software.
Boost engagement, simplify CRM.
Pricing
Starts from $29/User/Month when Billed Yearly
Free Trial available
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Product Description
Parlor is a customer success platform that enables businesses to deliver a personalized customer experience across every touchpoint. Based on open standards and built for speed, flexibility and ease of use, Parlor's product extends far beyond the typical vendor management system. Parlor's ...
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Unique Features
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Pricing
Starts from $1,120 when Billed Monthly, also offers free forever plan
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Product Description
Introducing Freshdesk Customer Success – the ultimate solution for businesses looking to win and retain customers. This powerful customer success management software is designed specifically for software and subscription companies, helping them to prevent customer churn and strengthen ...
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No common features
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No unique features
Pricing
Starts from $79/User/Month when Billed Yearly
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Product Description
Cordlogue, the intelligent customer success software, is a cloud-based platform designed for SaaS Aggregators. It enables customer success teams to streamline their customer engagement process by utilizing comprehensive data insights. Not only does it improve customer retention, but it also ...
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Pricing
Cordlogue offers custom pricing plan
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Product Description
Aligned is a powerful tool for sellers and buyers to work together, conveniently located in a single place. Give customers an engaging experience with an easy drag & drop interface to create simplified mini-sites suitable for their needs. Help champions within an organization to drive ...
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No common features
Unique Features
No unique features
Pricing
Starts from $49/User/Month when Billed Yearly, also offers free forever plan
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Product Description
Freshdesk Customer Success (formerly Freshsuccess) is a comprehensive customer success platform that helps businesses reduce churn, grow their customer base, and strengthen relationships with their customers. Designed specifically for customer success teams, it enables the standardization of ...
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No common features
Unique Features
No unique features
Pricing
Starts from $79/User/Month
7.2
Spot Score
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Product Description
Catalyst is the perfect solution for companies looking to supercharge their productivity. It offers advanced customer success capabilities with modern technology, a sleek design, and an intuitive user experience. Combining accounts, opportunities and reports into a single place, Catalyst ...
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No common features
Unique Features
Automatic Time Capture
Billing and Invoicing
Pricing
Free Trial available
Catalyst offers custom pricing plan
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Popular alternatives include Parlor, Freshdesk Customer Success, Cordlogue, Aligned and Catalyst.
Tools like Churned, Churn Solution, Erxes XM for SaaS, SuccessBoard and 2 Steps are best for small businesses for Customer Success Software.
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
