8.9
Spot Score
ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons
Empower your team with secure remote access.
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Starts from $33 / month when yearly
ConnectWise Control Reviews & Ratings
Spotsaas Editor’s POV
ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more
ConnectWise Control pros and cons
Covers remote support with a toolbox for troubleshooting, file transfer, live chat, and multi-monitor support.
Easy client connections with a customizable toolbox and multi-monitor feature.
UI with customization options, communication tools, and machine access.
Handles remote access, file transfer, and command execution for support workflows.
Potential learning curve for new users given the extensive range of features.
Support limited to chat or email; no telephone support.
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Showing 241-250 out of 941
JF
Joedy Frape
01/12/21
I have found the application very useful
I have found the application very useful with providing IT support to users as well as accessing my servers for maintenance, the main issue I have is you cannot use elevated commands or UAC which in a large company as ours is becomes very important as our users do not have admin access on their machines. will be a major improvement if they can put this feature in.
J
John
01/12/21
The price is right
The price is right. However no native application means you're at the mercy of the web browser on a clunky remote application. The mobile app is just shamefully bad.
CA
Chris Andrews
01/12/21
Logged a support enquiry and got no…
Logged a support enquiry and got no response what so ever, otherwise my feedback would have been much higher
ES
Evernet Systems
01/12/21
Good Product... Terrible Company
Terrible organization and the only way to get answers is to contact multiple people multiple times. Took them over 3 weeks to get us set up in their system with constant broken promises and bad communication. I blame the company, not the product. The product itself is pretty good, especially for the price but a ton of headache to get set up. They make you feel like they couldn't care less about your business.
MN
Marcelo Nogueira
01/12/21
Great tech support as always
Great tech support as always
CJ
chris Judd
01/12/21
ConnectWise Control is an awesome product
I find ConnectWise Control to be easy to use and install and it works better on slow connections than a lot of other products.
R
Rick Jepson
01/12/21
Happy with ConnectWise
We switched to ConnectWise a year and a half ago. We moved close to 500 screens over. We have been very satisfied and some features such as the Command Prompt from the Main screen and the individual screen low bandwidth screenshots are great and very useful. Way better than our previous platform. We also script some Groups and that is very useful for organization. The same screens can be grouped multiple ways. Recommend!
A
Admin
01/12/21
remote command line, file transfer, MFA, many great features.
I use ConnectWise control for some administration and our employees use it for remote access. This program delivers a remote desktop experience with many more features than some others I use. Sending individual commands to cmd.exe without even opening a full session is very useful. Using [Backstage] is also very useful. I appreciate being able to take screenshots, recording the monitor output, and easily transferring files to and from the guest. MFA is appreciated - thank you!
RL
R L Hord
01/12/21
Easy to use, use it to update, easy to secure
Connectwise has provided me with secure and quick access, delivering a better response resolving any concerns for my clients.Easy to use easy to update and secure.
R
Robert
01/12/21
Perfect for remote access
Perfect for remote access! No problems after my first few months of usage.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].