8.9
Spot Score
ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons
Empower your team with secure remote access.
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Starts from $33 / month when yearly
ConnectWise Control Reviews & Ratings
Spotsaas Editor’s POV
ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more
ConnectWise Control pros and cons
Covers remote support with a toolbox for troubleshooting, file transfer, live chat, and multi-monitor support.
Easy client connections with a customizable toolbox and multi-monitor feature.
UI with customization options, communication tools, and machine access.
Handles remote access, file transfer, and command execution for support workflows.
Potential learning curve for new users given the extensive range of features.
Support limited to chat or email; no telephone support.
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Showing 211-220 out of 941
J
James Davis
01/23/21
It's hard not to use offensive words…
It's hard not to use offensive words due to the billing disaster I am about to experience with your company.....but be certain, they are being uttered out of earshot.
J
Jonathan
01/21/21
Excellent program
We were previously using Microsoft Teams' screen sharing to fix IT issues remotely and experienced limitations such as being locked out for any actions requiring higher privileges. ConnectWise does not have any of these limitations and allowed us to deal with issues quickly.
Q
QWorks
01/20/21
ConnectWise Control is the best remote control software available
ConnectWise Control is easily the most useful and comprehensive software in my business. There is no better remote control software on the market.
MM
Mike Mergenthaler
01/20/21
Overall
Overall, I am very satisfied with the product. My only complaint is that the macOS version of the screen connect app is not as good as the Windows version. There is not a similar option for prompting for credentials, and you cannot pin windows (like chat and monitors) to the side of your session like you can in Windows. Also, you cannot see a thumbnail of multiple monitors, like you can in Windows.
V
vf
01/20/21
Does the Job
Does the job, well.
D
Dale
01/20/21
Good.
Outstanding.
K
Ken
01/20/21
Still a great remote support tool at a…
Still a great remote support tool at a fantastic price.
MW
Michael W. Collins
01/19/21
Why Did I wait so long?
I have found the software very useful and extremely time saving when it comes to helping my customers.Wondering now why I waited so long to start using this type of software.Adding customers on a regular basis.
J
Jeff
01/19/21
We just left Teamviewer for Connectwise…
We just left Teamviewer for Connectwise and this is so much better than TeamViewer in every way!
MP
Michel Pilon
01/19/21
Really like the product
Really like the product. Easy to use and deploy.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].