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8.9

Spot Score

ConnectWise Control

ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons

Empower your team with secure remote access.

4.5

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ConnectWise Control Reviews & Ratings

4.5

Very Good

Based on 3817 ratings & 941 reviews

Rating Distribution

Excellent

(671)

Very Good

(112)

Good

(67)

Poor

(30)

Terible

(61)

Spotsaas Editor’s POV

ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more

ConnectWise Control pros and cons

  • Simplifies remote support with a comprehensive toolbox for efficient troubleshooting, file transfer, live chat, and multi-monitor support.

  • Easy to connect to clients with customizable toolbox and multi-monitor feature for enhanced user experience.

  • Intuitive UI with customization options, seamless communication, and efficient machine access.

  • Provides efficient remote access, file transfer, and command execution, enhancing productivity.

  • Potential learning curve for new users due to the extensive range of features available.

  • Limited support options with chat-based or email support, lack of telephone support.

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Showing 101-110 out of 941

KL

Kevin L. Bruner

05/05/22

5 out of 5

ConnectWise is a great tool to connect…

ConnectWise is a great tool to connect with my accounting software clients. Many time I might receive an email from a client describing an issue, I connect to their server, fix it, and reply, "Try it now." It's like being in their office.

DT

DK Technology Solutions

05/05/22

5 out of 5

Great product

Date of experience: May 06, 2022

M

Mark

05/05/22

5 out of 5

Connectwise control is awesome!

Connectwise control is awesome! control of our computers at our fingertips. Easy to see key information about each workstation. Easy to organize into groups and locations.

K

Kevin

05/05/22

5 out of 5

its controley and ConnectWisey

Date of experience: May 06, 2022

RM

Ryan McLachlan

05/05/22

5 out of 5

This is the absolute best remote access…

This is the absolute best remote access and control software I have used in the last 20 years!

PK

patrick kabala

05/05/22

5 out of 5

Excellent Software

Date of experience: May 06, 2022

JI

JC in IT

05/05/22

5 out of 5

I Don't Plan on Switching Remote Access Software Anytime Soon

Saying that I've enjoyed working with an RMM product is maybe a bit weird...who "enjoys" working with tech solutions? But really...the web interface is intuitive, the endpoint agent is easily deployable (PDQ, NinjaOne, etc), and the on-demand and enduser allowed sessions are smooth. In my 20+ years in (some manner of) IT support, ConnectWise Control has been my better experience.

SN

saif noman

05/05/22

5 out of 5

leading applaction to control computer…

leading applaction to control computer remontly with a lot of useful dayley function

S

Shawn

05/05/22

5 out of 5

Great Remote Product

We use control in our corporate environment and have adopted it in for personal support of my family and friends. Total I support nearly 600 computers. Had had little to no issues and experience excellent support when anything unexpected occurs.

S

Sna

05/05/22

5 out of 5

Works amazing

Date of experience: May 06, 2022

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].