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8.9

Spot Score

ConnectWise Control

ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons

Empower your team with secure remote access.

4.5

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Starts from $33 / month when yearly

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ConnectWise Control Reviews & Ratings

4.5

Very Good

Based on 3817 ratings & 941 reviews

Rating Distribution

Excellent

(671)

Very Good

(112)

Good

(67)

Poor

(30)

Terible

(61)

Spotsaas Editor’s POV

ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more

ConnectWise Control pros and cons

  • Simplifies remote support with a comprehensive toolbox for efficient troubleshooting, file transfer, live chat, and multi-monitor support.

  • Easy to connect to clients with customizable toolbox and multi-monitor feature for enhanced user experience.

  • Intuitive UI with customization options, seamless communication, and efficient machine access.

  • Provides efficient remote access, file transfer, and command execution, enhancing productivity.

  • Potential learning curve for new users due to the extensive range of features available.

  • Limited support options with chat-based or email support, lack of telephone support.

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Showing 91-100 out of 941

EW

Eddy Wong

05/05/22

5 out of 5

Best desktop remote control solution

I've used ConnectWise Control for 3 years. It's been fast and easy to maintain. There were brief outages of 1 to 3 hours, roughly twice per year. Price per host is the most affordable given the security and audit features that this solution provides.

CB

Chris Brown

05/05/22

5 out of 5

The best remote so far

I have tried a number of remote access tools and this is best by far.

DM

Donna Michelle Robbie James

05/05/22

5 out of 5

This is the best remote control…

This is the best remote control software that I have ever used.

MG

Marco Gonzalez

05/05/22

5 out of 5

Easy to use and displays lot of quick…

Easy to use and displays lot of quick info like IP, MAC etc.

DE

David Esposito

05/05/22

5 out of 5

Makes remote access easy

Seamless experience, easy to manage, quick and responsive.

SS

Sammy Segura

05/05/22

5 out of 5

Better and better. Exactly what I need

I'm an IT consultant (that works closely with small businesses) in the Dallas/FT. Worth area (200+ machines). I appreciate all the development of the main product and all the extensions that allow for tailoring of one's experience. They have exactly all the pieces I need. As feedback: It would be of great benefit if some integration with Avast CloudCare were to be developed. E.g. get a report of software running on each machine, specifically which machines do or do not have Avast. Also, ...

Read more

A

Andy

05/05/22

5 out of 5

I love this software.

Greatest remote admin software yet created. Full control with scripting capabilities. I have used many of these types of software, this one though is by far the most fully featured and easiest to use. No drivers, no runtimes... just works.

RR

Rob Reese

05/05/22

5 out of 5

Useful tool for supporting clients and…

Useful tool for supporting clients and solving issues remotely.

AB

Annette Brumby

05/05/22

5 out of 5

It works to connect me to my office…

It works to connect me to my office computer as I work remote. No technical issues- very reliable.

D

Dennis

05/05/22

5 out of 5

A must!

Reliable, afordable remote access platform. I'm a one man shop IT/Service and Support guy, self employed for 26 years, and it has changed the way I work. Wouldn't be without it!!!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].