8.9
Spot Score
ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons
Empower your team with secure remote access.
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Starts from $33 / month when yearly
ConnectWise Control Reviews & Ratings
Spotsaas Editor’s POV
ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more
ConnectWise Control pros and cons
Simplifies remote support with a comprehensive toolbox for efficient troubleshooting, file transfer, live chat, and multi-monitor support.
Easy to connect to clients with customizable toolbox and multi-monitor feature for enhanced user experience.
Intuitive UI with customization options, seamless communication, and efficient machine access.
Provides efficient remote access, file transfer, and command execution, enhancing productivity.
Potential learning curve for new users due to the extensive range of features available.
Limited support options with chat-based or email support, lack of telephone support.
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Showing 111-120 out of 941
K
Kevin
05/05/22
Happy I switched to ConnectWise Control
Previously I was using a competitors (major player in the industry) product and it was getting more expensive and had less features. So I made the switch to ConnectWise. It's been over a year and I am glad I switched. The product works good. I use it for supporting 100 desktops. I don't recall any time over the last year where I was unhappy with the service.
KH
Ken Hisey
05/04/22
I cannot do my job without ConnectWise.
I cannot do my job without ConnectWise. I use their service every day to remote support over 430 workstations. Works flawlessly and the ability to create and push an MSI installer is a life saver.
BR
Ben Rand
05/04/22
Super easy to use
Super easy to use. I am the whole IT department for a company of 70 in two different locations (UT and TX) and some who work at client sites. ConnectWise makes it very easy to support my users wherever they happen to be located.
P
PaulB
05/04/22
Best Remote Control software bar none
Date of experience: May 05, 2022
MM
Mike Mustari
05/04/22
No complaints here...
I use this for personal use, but it's been perfect for my needs. I have several computers at my home and I can connect with short notice and work on any issues my family may have
A
ajmcd42
10/21/21
Having all the different controls that…
Having all the different controls that I didn't before with TeamViewer has been AMAZING! I wish my company had swapped us over sooner. You will not loose sleep if you switch over to this product; it has been absolutely amazing for my techs and I.
PP
Phien Phan
10/20/21
IT Director
I really like to product. It makes my job much easier.
SC
stephen chapman
10/20/21
ConnectWise Control is the best.
ConnectWise Control is the best. I have used ConnectWise Control now for years and think it is the best remote-control software i have ever used. Exceptionally reliable even over dodgy internet connections.
K
Kristie
10/20/21
Wonderful!
Wonderful! Really like the program, it makes helping the other property managers much, much easier.
TD
Tri-Valley Developmental
10/20/21
love this program
I love this program it makes life so much easier. Only thing that i don't like is that when software needs updated i lose the connection. That may just be my issue since i am newer to this software. I love the other options to get connected even without the access when software is not updated.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].