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8.9

Spot Score

ConnectWise Control

ConnectWise Control Reviews in July 2026: User Ratings, Pros & Cons

Empower your team with secure remote access.

4.5

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ConnectWise Control Reviews & Ratings

4.5

Very Good

Based on 3817 ratings & 941 reviews

Rating Distribution

Excellent

(671)

Very Good

(112)

Good

(67)

Poor

(30)

Terible

(61)

Spotsaas Editor’s POV

ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, including file transfer, session recording, and live chat, that enable efficient issue resolution. The customizable interface and branding options enhance professionalism ...Read more

ConnectWise Control pros and cons

  • Simplifies remote support with a comprehensive toolbox for efficient troubleshooting, file transfer, live chat, and multi-monitor support.

  • Easy to connect to clients with customizable toolbox and multi-monitor feature for enhanced user experience.

  • Intuitive UI with customization options, seamless communication, and efficient machine access.

  • Provides efficient remote access, file transfer, and command execution, enhancing productivity.

  • Potential learning curve for new users due to the extensive range of features available.

  • Limited support options with chat-based or email support, lack of telephone support.

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Showing 81-90 out of 941

KS

Kevin S

05/05/22

5 out of 5

Best Remote tool

Best remote tool out there. I feel like I have used them all but ScreenConnect is the best one with the most features. Support team could be much better (basically non-existent) but the tool makes up for that.

SF

Samuel Flint

05/05/22

5 out of 5

Excellent remote support toolset.

So far, everything about this application has been rock solid reliable and fast. The only issues have been on the client side, with people's internet and computer systems. The only feature I would like to see is a method to update the Support client on a system after installed. Not access, but support.

M

Michael

05/05/22

5 out of 5

Solid program that I use daily

Solid program that I use daily. Works well from my work PC as well as remotely from my home PC in urgent situations. It saves me from having to run across an 85 acre campus for simple password issues, as well as remote software installations.

SF

Samuel Flint

05/05/22

5 out of 5

Excellent remote support toolset.

So far, everything about this application has been rock solid reliable and fast. The only issues have been on the client side, with people's internet and computer systems. The only feature I would like to see is a method to update the Support client on a system after installed. Not access, but support.

M

Michael

05/05/22

5 out of 5

Solid program that I use daily

Solid program that I use daily. Works well from my work PC as well as remotely from my home PC in urgent situations. It saves me from having to run across an 85 acre campus for simple password issues, as well as remote software installations.

KS

Kevin S

05/05/22

5 out of 5

Best Remote tool

Best remote tool out there. I feel like I have used them all but ScreenConnect is the best one with the most features. Support team could be much better (basically non-existent) but the tool makes up for that.

JW

Jose Wilches

05/05/22

5 out of 5

I've been using this reliable system…

I've been using this reliable system for a few years, not planning to go back. Reliable and great features.

PL

Pauline Lee

05/05/22

5 out of 5

Thank you

Thank you. Very easy app to use.

AS

Angel Samuel Agramonte

05/05/22

5 out of 5

I've used Control for about 5 years now…

I've used Control for about 5 years now and it has been a great tool for our Support team.

J

Josh

05/05/22

5 out of 5

Connectwise Control is a must-have for…

Connectwise Control is a must-have for any established MSP, IT, or Telecom company who want to look after their customer's valuable infrastructure remotely. It's been great for us.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].