Close Reviews in September 2026: User Ratings, Pros & Cons

What do you like best about Close?I use Close to reach out to new, potential clients and maintain regular communication with my existing contacts. It's great that I can quickly find contact information and review all of my recent interactions, which helps me keep track of everything. I really appreciate being able to hear recordings of my phone calls or see a transcript of past conversations, whether they're mine or my teammates'. It’s important to have small details clearly documented. I ...

What do you like best about Close?I like the accuracy in the numbers Close provides after work, so I don’t have to start counting manually. It saves me a lot of time because I get access to accurate numbers that allow me to do many other things. Close also helps by differentiating and filtering calls, allowing me easy access to the call sections I want, which saves time and effort.Review collected by and hosted on G2.com.What do you dislike about Close?Sometimes the terminology used in ...

What do you like best about Close?The built-in calling and email sequencing inside the same UI. I don’t need a separate dialer or outreach tool — everything logs automatically, which saves me at least 5–10 hours a week on adminReview collected by and hosted on G2.com.What do you dislike about Close?The reporting and analytics aren't very customizable compared to other CRMs. Also, the mobile app is fine for quick checks but clunky for real work, and the email text editor feels too ...

What do you like best about Close?My wife and me use close daily to manage our work projects. we always use it so we're always on the same page about what stage we're atReview collected by and hosted on G2.com.What do you dislike about Close?It took me a while to understand how to get a phone number working but once i did it was all easy from there.Review collected by and hosted on G2.com.

What do you like best about Close?The best thing about this Close CRM platform is that its sales focused execution. Where, unlike the generic CRMs out there, this CRM is specifically built for inside sales teams, where it has this built-in call feature, email, SMS and email, all in one single platform. Their ability to make calls directly from CRM helps us to track the conversations and update our crm for next-level action items for our internal teams for every lead. Their interface is also ...

What do you like best about Close?I think Close has been probably the best tool we've used so far. It handles the amount of leads we get on a daily basis and manages calls and texts more efficiently than any platform we've ever used. We're all very happy with it, as I haven't heard any complaints from anyone in the company. Close solves a lot of sorting problems with leads, like identifying which are freshest, and keeps older leads in the system for follow-up. We've noticed a huge increase ...

What do you like best about Close?Great tool for staying in contact with my crew. Really like the calling and how easy it is to get going in NZ. Integration with my email was easy. Everything works perfectly for me. Getting my money's worth.Review collected by and hosted on G2.com.What do you dislike about Close?Not a lot I don't like. It took me a few days to figure out. More tutorials on YT would be great.Review collected by and hosted on G2.com.

What do you like best about Close?I really like how Close makes calling and keeping records of calls easy. It's very easy to operate with almost no downtime, and the call connectivity is good. The initial setup was very easy, and I can make sales calls easily.Review collected by and hosted on G2.com.What do you dislike about Close?Almost everything works well. One thing they can improve is make it cheaper.Review collected by and hosted on G2.com.

What do you like best about Close?Super easy to use, quick-acting CRM, great for SDR function!Review collected by and hosted on G2.com.What do you dislike about Close?A little better navigation from home page would be helpful.Review collected by and hosted on G2.com.

What do you like best about Close?I find Close easy to use, which is important for pipeline management and customer response. I also value its forecasting feature. The initial setup was very easy, making it a smooth start.Review collected by and hosted on G2.com.What do you dislike about Close?Integration to VOIPReview collected by and hosted on G2.com.