Close Reviews in July 2025: User Ratings, Pros & Cons

"Best CRM for small teams"

What do you like best about Close? Easy to use, user-friendly and has everything you need to keep track of clients. What do you dislike about Close? Nothing really, we wanted to use it for "Call-center" jobs as well, but then we decided not to. Do not know the reason. What problems is Close solving and how is that benefiting you? CRM: Everybody in our team knows the previous notes and calls about the client, so if a problem appears, we are more prepared and can do more professional service.

"Close is an easy to use platform"

What do you like best about Close? Everything is visible in one easy view. Support teams are very responsive. What do you dislike about Close? Can be time consuming and a bit difficult to add new companies, the need of coding etc. What problems is Close solving and how is that benefiting you? visibility into responses in one easy view and reporting

"Real Estate Brokerage CRM"

What do you like best about Close? Custom activities make integrations and triggering processes very dynamic. Very easy to use, easy implementation. Customer support is very helpful. This has now become our most frequently used software. What do you dislike about Close? Reporting features aren't great. Custom activities being limited in count so much without upgrading. What problems is Close solving and how is that benefiting you? Close helped us put many different softwares into one simple ...

"Close is seamless"

What do you like best about Close? Most helpful is mobile abilities. Having access to leads through both desktop and mobile makes it easy to stay on top of follow ups and contacts. What do you dislike about Close? Not many downsides. Software is quite great. What problems is Close solving and how is that benefiting you? Call recordings are highly beneficial as well as AI generated notes.

"Close is life changing for my small business"

What do you like best about Close? Close has automated all the parts of my marketing that I found absolutely tediuos, and makes it easy to roll down my list and answer the questions my clients are asking. What do you dislike about Close? Counting my interactions could be better. I have to track how many people answer me, and how many I reach out to manually because the software kind of lumps all of those interactions together. What problems is Close solving and how is that benefiting you? I ...

"Close is the best, plain and simple."

What do you like best about Close? I love Close because it's the best for anyone in sales! CRM's can be very tricky and when closing deals, sales reps look at it as last in order of importance. Close does a phenomenal job of making it easy to use and operate it's CRM which in turn will help sales associates more effective. What do you dislike about Close? It's missing a WhatsApp integration but apart from that it's solid/. What problems is Close solving and how is that benefiting ...

"Great Pocket-Friendly Tool"

What do you like best about Close? Close allows me to manage my customer / porspect base quickly and effectively. It's very easy to manage workflow amonst co-workers for our current customers as well as set follow up on prospects. It saves me a lot of time by streamlining my day-to-day. What do you dislike about Close? The only downside I've encountered is with the phone / dialer integration with JustCall. Sometimes its choppy or delayed. What problems is Close solving and how is that ...

"CRM that works your way"

What do you like best about Close? Our team adopted Close several months ago, and I like it more each day. It is super intuitive, so the learning curve was pretty much a straignt line. I work in a busy environment where every day is different, and I love knowing that Close is babysitting my most important 'Things to Do' list. The ability to receive and follow-up on phone calls as well as email through the system is great. I also love having a full chain of client corresponcence on one side ...

"Amazing CRM to Use !!!"

What do you like best about Close? The accessibilty is phenomenal. I am able to organize my tasks, files, and notes to be able to successfully and effeciently do my work in finance. I can also see this to be very useful in various industries as well, especially remote workers. Would reccommend any company to use CLOSE within their work atmosphere. What do you dislike about Close? Nothing I dislike about CLOSE. It is a very good CRM. What problems is Close solving and how is that benefiting ...

"Reliable, simple and useful tool."

What do you like best about Close? I enjoy how simple it is to have a handle on my reminders, contacts, follow-ups and creating new profiles quickly if I'm receiving new information while on a call, this happens daily in my line of work. I't s absolutely a great tool to have when your job involves following on different businesses, clients and, of course i na way, your own day-to-day activities. I learned it in about a day and started implementing a few other features as I saw fit, their ...