ClientBase Review: Is It The Right Travel Agency Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
ClientBase offers custom pricing plan
Taking Off Travel ConsultantsTrusted by teams including Taking Off Travel Consultants
Overview
Pricing
Buyer feedback
Alternatives
Customers
Security & Compliance
Support
FAQ
Blogs
What is ClientBase?
ClientBase is a affordable and feature-packed agent-operated, web-based travel agency software on the market. It has removed the complexities of making a fully functional travel agency website by creating this web app. ClientBase makes it easy for anyone to start their own travel agency by creating their own custom website with their own domain and branding.
Pricing
ClientBase offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Platform
Web-based — no mobile app
Installed - Windows
ClientBase was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider ClientBase
- Team types
- Individuals, Large Enterprises
Why teams choose ClientBase
Affordable and feature-rich for startups
Simplifies website creation
User-friendly for new agents
Is ClientBase right for you?
What buyers should know before shortlisting ClientBase
ClientBase is an affordable web-based solution that simplifies the process of starting a travel agency. Its focus on ease of use makes it accessible for new agents.
ClientBase pros and cons
- ClientBase pros
Affordable and feature-rich for startups
Simplifies website creation
User-friendly for new agents
- ClientBase cons
Limited features for larger operations
Basic reporting may not suffice
Ready to try it?
Get started with ClientBase
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare ClientBase side-by-side with top Travel Agency Software alternatives.
What is the pricing of ClientBase?
ClientBase uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
ClientBase Pricing Plans
ClientBase reviews and ratings
Buyer sentiment
Buyer sentiment is mixed to positive across 12 reviews, with clear strengths and a few common watchouts.
What buyers like
- Affordable pricing
- Web-based platform
- Custom website creation
Common complaints
- Limited advanced features
- Basic reporting capabilities
- Not suitable for large agencies
What users are saying
AI
Administrator in Mechanical or Industrial Engineering
09/26/19
"Very good experience "
What do you like best? All of its key features such as Detailed client and vendor profiling abilities, including personalized marketing and also ...
Read more
AI
Administrator in Leisure, Travel & Tourism
04/06/19
"Clientbase newbie"
What do you like best? I like that you can build an inventory and easily search for clients and build res cards What do you dislike? It is definitely ...
Read more
UI
User in Banking
01/18/19
"Great for organizing clients and colleagues"
What do you like best? Easy to provide complete profile for easy organization of clients What do you dislike? Difficult to navigate upon beginning of ...
Read more
UI
User in Leisure, Travel & Tourism
01/18/19
"Sabre Client Base"
What do you like best? I liked that clients information is easy to locate. What do you dislike? The navigation is not easy like Sabre ...
Read more
UI
User in Hospitality
01/17/19
"Sabre for all your travel needs"
What do you like best? Direct access to all travel related business with fast booking. No need to go through travel operators and pay more and have ...
Read more
UI
User in Hospitality
01/14/19
"Niche software"
What do you like best? Integration with Sabre and other travel industry softwares and apps (insurance sales, etc). What do you dislike? Not user ...
Read more
ClientBase security and data handling
Key compliance certifications and security features for IT and security teams evaluating ClientBase.
Certifications
Developer & data
Alternatives to ClientBase
ClientBase Customers
Taking Off Travel Consultants
ClientBase Support Options
Frequently Asked Questions About ClientBase
Common questions buyers ask before choosing ClientBase.
Buyers commonly note the following limitations of ClientBase: Limited features for larger operations; Basic reporting may not suffice; Not suitable for experienced agents.
Some top alternatives to ClientBase includes TraviYo, AgencyAuto, TravelOffice, Egencia and TravelJoy.
ClientBase offers Quotation Based pricing model
The starting price is not disclosed by ClientBase. You can visit ClientBase pricing page to get the latest pricing.
Ready to try it?
Get started with ClientBase
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].