ClickSend Review: Is It The Right SMS Marketing Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
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What is ClickSend?
ClickSend provides Businesses, Marketing and Sales Professionals, School Adminstrators and everyone else in the communications industry powerful, easy to use tools that will help to send more messages to contacts and prospects - right from the computer. ClickSend is a cost-effective and easy way to send bulk and/or individual SMS messages to customers, associated companies, office staff or friends.
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:Global
Platform
Web + mobile app (iOS & Android)
ClickSend Software Demo
ClickSend was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider ClickSend
- Use cases
- Marketing and sales communications, Customer engagement for small to medium businesses, Internal communications for educational institutions
- Team types
- Marketing professionals, Sales teams
- Company size
- 1-50 employees, 51-500 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose ClickSend
Ease of sending bulk and individual SMS messages from a computer
Cost-effective messaging solution
Supports a wide range of customer types from freelancers to large enterprises
Is ClickSend right for you?
Best for simple, cost-effective bulk SMS marketing and internal communications.
Choose ClickSend if
- You need an easy-to-use tool for sending bulk or individual SMS from a computer.
- Your business is small to medium-sized and requires cost-effective messaging solutions.
- You want straightforward communication tools for marketing, sales, or school administration.
Consider alternatives if
- Your company requires highly customized or complex messaging workflows.
- You need extensive integration with legacy systems or transparent, detailed pricing upfront.
What buyers should know before shortlisting ClickSend
ClickSend is a straightforward SMS marketing tool that allows businesses to send bulk messages efficiently. While it excels in ease of use and cost-effectiveness, larger enterprises may find it lacking in advanced features.
ClickSend pros and cons
- ClickSend pros
Ease of sending bulk and individual SMS messages from a computer
Cost-effective messaging solution
Supports a wide range of customer types from freelancers to large enterprises
- ClickSend cons
Limited information on advanced features or integrations
Potential lack of customization for complex messaging needs
Ready to try it?
Get started with ClickSend
Try the free plan and upgrade when ready.
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See how it stacks up
Compare ClickSend side-by-side with top SMS Marketing Software alternatives.
What is the pricing of ClickSend?
ClickSend Pricing Plans
SMS / MMS
Under 2000: ₹2.3894
2000 or more: ₹2.3079
10000 or more:₹2.2265
100000 or more: ₹2.1450
Over 200000 (contact the vendor)
Show more +
Voice
Calling Mobile: ₹1.8464 / Call
Calling Landline: ₹1.8464 / Call
Unlimited users/contacts
Free 24/7 support
Lightning fast delivery
Show more +
Email Marketing and Transactional
Under 25000: ₹0.5430
25000 or more: ₹0.4344
200000 or more: ₹0.3258
5Milion or more: ₹0.2172
Over 10Milion: Contact the vendor
Show more +
Fax
ClickSend reviews and ratings
Buyer sentiment
Users generally appreciate ClickSend for its ease of use and cost-effectiveness, though some desire more advanced features and clearer pricing.
What buyers like
- Ease of use
- Cost-effectiveness
- Bulk messaging capability
Common complaints
- Limited advanced features
- Pricing transparency
Are you using ClickSend?
What users are saying
J
Juliet
01/17/26
It efficient
fantastic tool. Saves time.
EM
Eric Moreo
01/13/26
This was a great experience
This was a great experience, I feel clicksend has implemented AI just right. It knows when to let you connect with a human.
MS
Magnus Sydoff
01/10/26
Quick and good support
The support helped me quickly and also gave me advice on how I could add an improvement suggestion.
J
Julie
01/08/26
ClickSend is a great service
ClickSend is a great service, we’re so pleased we discovered it.
P
Peter
01/07/26
Happy
Happy - API was wasy enough - the ability to send a SMS under my mobile is fantastic.
NG
Nick Gallie
01/06/26
Resolution for email to SMS discontinuation in Canada
This solution has provided exactly what we needed to continue delivering automated alarm SMS messages to our field staff via email to SMS function ...
Read more
- See if ClickSend fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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How big is your team?
We tailor recommendations to companies your size.
What are the features of ClickSend?
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…
Email marketing is a type of marketing that informs your customers via email list of new products, discounts, and other services. It can als…
A marketing automation app for mobile devices is a software application that allows marketers to automate and manage marketing activities. T…
Multi-Channel Customer Service encompasses a variety of platforms such as phone, email, live chat, social media, and self-service channels s…
Multi-channel messaging entails sending customized material to customers via text messages, emails, push alerts, social media, and online br…
Scheduling is the job or activity of determining when specific tasks will be completed. Block scheduling, often known as blocking, is a meth…
ClickSend security and data handling
Key compliance certifications and security features for IT and security teams evaluating ClickSend.
Certifications
Security features
Developer & data
Alternatives to ClickSend
ClickSend Support Options
Frequently Asked Questions About ClickSend
Common questions buyers ask before choosing ClickSend.
ClickSend is a SMS Marketing Software. ClickSend offers Multi-channel Messaging, Multi-Channel Communication, Email Marketing, Contact Management, Scheduling and many more functionalities.
ClickSend is a strong fit if: You need an easy-to-use tool for sending bulk or individual SMS from a computer.; Your business is small to medium-sized and requires cost-effective messaging solutions.. Consider alternatives if: Your company requires highly customized or complex messaging workflows.; You need extensive integration with legacy systems or transparent, detailed pricing upfront..
Buyers commonly note the following limitations of ClickSend: Limited information on advanced features or integrations; Potential lack of customization for complex messaging needs; Pricing details are not publicly available.
Some top alternatives to ClickSend includes SlickText, MessageMedia, ExpertTexting, SMS Gateway Hub and Buddy Texts.
ClickSend offers Freemium, Subscription pricing models
The starting price is not disclosed by ClickSend. You can visit ClickSend pricing page to get the latest pricing.
Ready to try it?
Get started with ClickSend
Get started with the free plan — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].