Chatlio Reviews in June 2026: User Ratings, Pros & Cons

"Easy to use Live Chat Tool"

What do you like best about Chatlio? I like the integration it has with Slack - makes it easier to track when someone is actively on the site and wants to chat, rather than having the chat client open all the time. What do you dislike about Chatlio? Though a different product, the ability to start implementing more Chatbot capabilities - having it be able to take some information beforehand before handing off to a user would be pretty cool - automated chatbots seem to be all the rage ...

"Easy to use and efficient"

What do you like best about Chatlio? The commands are straight forward and it's overall very easy to use What do you dislike about Chatlio? There are a lot of modifications that can be made, to personalize it, which is good. But it can be hard to navigate the settings. What problems is Chatlio solving and how is that benefiting you? We are a call center and Chatlio is reducing our call volume by answering simple questions over chat

"A great way to integrate live chat on your website"

What do you like best about Chatlio? I love how Chatlio integrates with Slack, making it easy to respond to chat requests even when I'm away from my desk. What do you dislike about Chatlio? The cost is questionable for us given the low volume of chat messages we receive. Recommendations to others considering Chatlio: Consider the volume of chats you may have. What problems is Chatlio solving and how is that benefiting you? We are providing live support to consumers looking to register for ...

"Super easy to use and integrates into Slack - Love it!"

What do you like best about Chatlio? I love the integration into Slack. We use Slack for all our messaging so having Chatlio integrate so seamlessly is awesome. What do you dislike about Chatlio? We would like it to be more customizable Recommendations to others considering Chatlio: Make sure you have an employee that responds to customers. What problems is Chatlio solving and how is that benefiting you? Chat Request and having a centralized interface that all employees can access. It also ...

"Awesome chat service"

What do you like best about Chatlio? Easy setup and integration makes for a flying start What do you dislike about Chatlio? Limitations when you’re already a paying user for features that aren’t _that_ special What problems is Chatlio solving and how is that benefiting you? Direct contact with a community of over 5000 people

"Awesome chat service"

What do you like best about Chatlio? Easy setup and integration makes for a flying start What do you dislike about Chatlio? Limitations when you’re already a paying user for features that aren’t _that_ special What problems is Chatlio solving and how is that benefiting you? Direct contact with a community of over 5000 people

"Awesome!"

What do you like best about Chatlio? Simple to integrate, works amazing.. saw an immediate impact! What do you dislike about Chatlio? Nothing other than I kinda wish I had it a long time ago. Recommendations to others considering Chatlio: Integrate with rocketchat! What problems is Chatlio solving and how is that benefiting you? Engagement and quick response from potential new clients.

"Great integrated chat for a company website "

What do you like best about Chatlio? Really easy to setup and add to any website, tool has worked well for us. What do you dislike about Chatlio? Would be good to have more than two people able to respond to request on the starter price plan Recommendations to others considering Chatlio: Excellent good value chat facility What problems is Chatlio solving and how is that benefiting you? It allows the company to be able to interact immediately with online enquires about our products in the ...

"Great integrated chat for a company website "

What do you like best about Chatlio? Really easy to setup and add to any website, tool has worked well for us. What do you dislike about Chatlio? Would be good to have more than two people able to respond to request on the starter price plan Recommendations to others considering Chatlio: Excellent good value chat facility What problems is Chatlio solving and how is that benefiting you? It allows the company to be able to interact immediately with online enquires about our products in the ...

"Chatlio Implementation Quick and Easy!"

What do you like best about Chatlio? Transcendent enjoys the monthly reporting to see which chats were accomplished and the length of time on each chat. Reporting is an important indicator of how well our company is performing in terms of customer service and also in our sales department to convert leads and answer questions quickly for new prospects. What do you dislike about Chatlio? We would like to see more of a chat bot feature where we can pre-determine question and answers instead of ...