Chatlio Reviews in June 2026: User Ratings, Pros & Cons

"Chatlio is a profitable, affordable addition to our website "

What do you like best about Chatlio? Chatlio offers a simple display that integrates with slack quite nicely. It allows us to communicated with our customers instantly and provide better service and support to them. What do you dislike about Chatlio? I really can't think of anything that I dislike. I think that it would be nice if there were Pre-qualifying questions that the customer would have to answer before the message was pushed off to us. What problems is Chatlio solving and how is ...

"Good"

What do you like best about Chatlio? The automation, integration of applications into slack What do you dislike about Chatlio? Nothing negative here, product works as advertised What problems is Chatlio solving and how is that benefiting you? Open Communication

"Great integration and interface"

What do you like best about Chatlio? The settings interface is well organized and comprehensive. What do you dislike about Chatlio? It's a little tough to find the settings you're looking for sometimes because there are so many of them, but that's a good problem to have! What problems is Chatlio solving and how is that benefiting you? Chat for our website and software service.

"Basic use, I wish it had more capabilities"

What do you like best about Chatlio? Ease of use. It's very easy to create a chat and integrate to Slack and implement in web site What do you dislike about Chatlio? Dashboard a bit buggy, we have 2 projects under same account, easily confused between them and accidentally delete data from the wrong one. I would like more options: 1. Ability to ask guiding questions which at the end provide a link to FAQ which is optional instead of engaging chat. 2. Would like to export all chats but since ...

"Integrating Chat with Slack: Brilliant!"

What do you like best about Chatlio? All of our Slack users can help field field live chat requests. Since everything runs in Slack, it's one less system that users need to log into. What do you dislike about Chatlio? Not being able to assign offline message requests to users to insure that users are followed up with and don't get overlooked. Recommendations to others considering Chatlio: Great if you are a Slack centric shop. Simple to use, but takes a little training to get users up to ...

"Love it (great integration with Slack)"

What do you like best about Chatlio? It integrates directly with Slack which allows us to field live chats in the same platform we're already collaborating internally as a company. The Slack setup is great & the usability is intuitive & easy. What do you dislike about Chatlio? Nothing comes to mind--I wasn't involved in the actual setup/installation of the tool. What problems is Chatlio solving and how is that benefiting you? Better conversion rates on our site by offering prospects another ...

"Using it in our e-commerce site"

What do you like best about Chatlio? the integrations with other apps like slack. the widget is easy to use, and the option of scheduling our online time. What do you dislike about Chatlio? the UI admin and reports need to be improved What problems is Chatlio solving and how is that benefiting you? customer live chat

"A simple and useful live chat tool"

What do you like best about Chatlio? The slack integration is clever and seamless. We use Slack as our main communication tool, so it's very easy to respond to a live chat at any time of the day. It's also very useful being able to schedule our 'active' hours, so that live chat requests aren't started outside of business hours. What do you dislike about Chatlio? Chatlio could be more powerful if it were to improve its 'bot' functionality. What problems is Chatlio solving and how is that ...

"A great service with decent options"

What do you like best about Chatlio? We love the integration with Slack - it’s great that everyone in the company can help with customer support. What do you dislike about Chatlio? Lack of CRM integration - we would love to have something that integrated a little better with our customer management - perhaps via Segment. What problems is Chatlio solving and how is that benefiting you? We love the ability for anyone in the business to be able to pitch in with web support.

"Rapid chat tool implementation "

What do you like best about Chatlio? Speed to implement and integration to Slack. What do you dislike about Chatlio? The reporting tools seem unintuitive and under done. Found it hard to get meaningful inhibit quickly. What problems is Chatlio solving and how is that benefiting you? Improved sales and customer support with better visibility across the business.