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CallRail - Inbound Call Tracking Software

CallRail Reviews in July 2026: User Ratings, Pros & Cons

Track, Nurture, and Close Every Lead with Ease.

4.5

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Starts from $45 / Month

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CallRail Reviews & Ratings

4.5

Very Good

Based on 2763 ratings & 828 reviews

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Rating Distribution

Excellent

(718)

Very Good

(87)

Good

(6)

Poor

(5)

Terrible

(12)

Spotsaas Editor’s POV

CallRail simplifies the process of tracking incoming leads across various channels. Its detailed insights help businesses improve their marketing performance.Read more

CallRail pros and cons

  • Multi-channel tracking

  • Detailed caller insights

  • Lead nurturing capabilities

  • User-friendly interface

  • Limited features for advanced analytics

  • Basic reporting options

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Showing 81-90 out of 828

MJ

Michael J

03/02/23

5 out of 5

"Easy to implement and works well"

What do you like best about CallRail? It's easy to set up and works perfectly, as described. The customer success support was really great during the onboarding process.

DR

David R

03/02/23

5 out of 5

"Great Product"

What do you like best about CallRail? It is super easy to set up and works like a charm. I created five tracking numbers and set them up on my websites in 15 minutes. Great Product!

DR

David R

03/02/23

5 out of 5

"Great Product"

What do you like best about CallRail? It is super easy to set up and works like a charm. I created five tracking numbers and set them up on my websites in 15 minutes. Great Product!

MJ

Michael J

03/02/23

5 out of 5

"Easy to implement and works well"

What do you like best about CallRail? It's easy to set up and works perfectly, as described. The customer success support was really great during the onboarding process.

JC

Jacqueline C

02/28/23

5 out of 5

"Intuitive and Full of Call Routing Solutions!"

What do you like best about CallRail? Callrail is the most intuitive, extensive software solution for call/phone routing. You can do anything with it, and they can grow as large as you would like!

JC

Jacqueline C

02/28/23

5 out of 5

"Intuitive and Full of Call Routing Solutions!"

What do you like best about CallRail? Callrail is the most intuitive, extensive software solution for call/phone routing. You can do anything with it, and they can grow as large as you would like!

IS

Irmak S

02/28/23

5 out of 5

"Great support team!"

What do you like best about CallRail? Callrail has an excellent support team who can always assist you with any questions. What do you dislike about CallRail?

IS

Irmak S

02/28/23

5 out of 5

"Great support team!"

What do you like best about CallRail? Callrail has an excellent support team who can always assist you with any questions. What do you dislike about CallRail?

KA

Katie A

02/27/23

5 out of 5

"Great way to track paid advertising and SEO efforts for inbound calls!"

What do you like best about CallRail? We spend a lot on paid advertising. Prior to CallRail we had to manually track calling, which was time-consuming and not always accurate. CallRail has made it easy!

KA

Katie A

02/27/23

5 out of 5

"Great way to track paid advertising and SEO efforts for inbound calls!"

What do you like best about CallRail? We spend a lot on paid advertising. Prior to CallRail we had to manually track calling, which was time-consuming and not always accurate. CallRail has made it easy!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].