CallRail Reviews in July 2026: User Ratings, Pros & Cons

"Excellent"

What do you like best about CallRail? Great for customer call tracking - don't lose anyone What do you dislike about CallRail?

"Very useful for tracking"

What do you like best about CallRail? I like CallRail for it's ability to transfer stats to google analytics, and google adwords. That is extremely important to me.

"CallRail has been an asset"

What do you like best about CallRail? Utility for the workflow calling adn the ability to adjust calls direction have been great What do you dislike about CallRail?

"Callrail provides great phone number tracking and showing the sourcing of phone calls"

What do you like best about CallRail? The ease of setup, especially with Wordpress sites because you can simply install the plugin. After that, you install the integrations you need with the platforms you want to have external tracking around Google Ads.

"Perfect for tracking!"

What do you like best about CallRail? The most helpful thing was to see which landing pages performed better where the CTA was a phone number What do you dislike about CallRail?

"CallRail stays on the cutting edge of features and provides incredible support"

What do you like best about CallRail? CallRail has an incredible support team. They offer great pricing, flexibility, and an ever-growing list of features, integrations and tools that make tracking marketing across all channels - both online and offline - amazingly easy.

"Great tool to use"

What do you like best about CallRail? Keeps us organized, and helps us monitor all calls. What do you dislike about CallRail?

"It's the Go-to Call Tracking company."

What do you like best about CallRail? I like how easy it integrates with all of your marketing channels. What do you dislike about CallRail?

"trust and simplicity"

What do you like best about CallRail? A clear, simple and efficient system that guides our business decisions What do you dislike about CallRail?

"Great for Identifying Areas Clients Can Improve"

What do you like best about CallRail? We use CallRail for various clients (mainly medical clinics). We are often running multiple ad campaigns at once (local SEO, social media, Google Ads, TV), so it's super helpful that we can set up tracking numbers for all those campaigns. The recording feature has also proven to be very beneficial for clients. Often, the team we are working with is not the team that is answering phone calls and fielding patient leads, so being able to have those people ...