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CallRail - Inbound Call Tracking Software

CallRail Reviews in July 2026: User Ratings, Pros & Cons

Track, Nurture, and Close Every Lead with Ease.

4.5

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Starts from $45 / Month

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CallRail Reviews & Ratings

4.5

Very Good

Based on 2763 ratings & 828 reviews

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Rating Distribution

Excellent

(718)

Very Good

(87)

Good

(6)

Poor

(5)

Terrible

(12)

Spotsaas Editor’s POV

CallRail simplifies the process of tracking incoming leads across various channels. Its detailed insights help businesses improve their marketing performance.Read more

CallRail pros and cons

  • Multi-channel tracking

  • Detailed caller insights

  • Lead nurturing capabilities

  • User-friendly interface

  • Limited features for advanced analytics

  • Basic reporting options

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Showing 71-80 out of 828

F

Fernando

04/16/23

5 out of 5

I have had great customer service with…

I have had great customer service with your team. I had few issues and I called and they helped me out.

F

Fernando

04/16/23

5 out of 5

I have had great customer service with…

I have had great customer service with your team. I had few issues and I called and they helped me out.

TM

Town Money Saver

03/14/23

5 out of 5

Easy set up, great tracking!

Easy to set up tracking numbers. Great tracking dashboard that can easily be shared with team members and customers. We mainly use the numbers to track direct-mail ad campaigns across multiple markets.

TM

Town Money Saver

03/14/23

5 out of 5

Easy set up, great tracking!

Easy to set up tracking numbers. Great tracking dashboard that can easily be shared with team members and customers. We mainly use the numbers to track direct-mail ad campaigns across multiple markets.

NR

Norman R

03/09/23

5 out of 5

"Amazing tool for call tracking"

What do you like best about CallRail? Is an excellent tool for tracking all my PPC phone call leads What do you dislike about CallRail?

NR

Norman R

03/09/23

5 out of 5

"Amazing tool for call tracking"

What do you like best about CallRail? Is an excellent tool for tracking all my PPC phone call leads What do you dislike about CallRail?

MI

Megan I

03/03/23

5 out of 5

"Great Call Tracking Platform for Business Owners and Agencies Alike"

What do you like best about CallRail? CallRail is a seamless plugin that has elevated our digital campaigns. With form and call tracking, our clients are able to discover key indicators to improve ROI.

MI

Megan I

03/03/23

5 out of 5

"Great Call Tracking Platform for Business Owners and Agencies Alike"

What do you like best about CallRail? CallRail is a seamless plugin that has elevated our digital campaigns. With form and call tracking, our clients are able to discover key indicators to improve ROI.

FP

Fraidy P

03/02/23

5 out of 5

"Very accurate reporting and useful tools"

What do you like best about CallRail? I like the fact that you can listen to the calls and therefore see which ones converted. What do you dislike about CallRail?

FP

Fraidy P

03/02/23

5 out of 5

"Very accurate reporting and useful tools"

What do you like best about CallRail? I like the fact that you can listen to the calls and therefore see which ones converted. What do you dislike about CallRail?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].