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CallRail - Inbound Call Tracking Software

CallRail Reviews in July 2026: User Ratings, Pros & Cons

Track, Nurture, and Close Every Lead with Ease.

4.5

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Starts from $45 / Month

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CallRail Reviews & Ratings

4.5

Very Good

Based on 2763 ratings & 828 reviews

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Rating Distribution

Excellent

(718)

Very Good

(87)

Good

(6)

Poor

(5)

Terrible

(12)

Spotsaas Editor’s POV

CallRail simplifies the process of tracking incoming leads across various channels. Its detailed insights help businesses improve their marketing performance.Read more

CallRail pros and cons

  • Multi-channel tracking

  • Detailed caller insights

  • Lead nurturing capabilities

  • User-friendly interface

  • Limited features for advanced analytics

  • Basic reporting options

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Showing 811-820 out of 828

R

Rogan

05/17/17

5 out of 5

Excellent product!

Excellent product!

T

Tanner

05/17/17

4 out of 5

Solves a huge problem on knowing where …

Solves a huge problem on knowing where your leads are coming from. Easy to use and very helpful. My business would not be where it is without it. A lag in conversations is why I did not give a 5 star, not a huge issue for me but sometimes its a challenge.

J

Joseph

05/17/17

5 out of 5

There is no alternative.Callrail is the …

There is no alternative.Callrail is the best!

C

Chris

05/17/17

5 out of 5

Callrail is excellent

Callrail is excellent. It has all the features we need to track our clients calls from paid, organic, etc. We use it will all our clients.

J

Jacob

05/17/17

5 out of 5

Great product

Great product. Great price.

RH

Randy Harding

05/17/17

5 out of 5

CallRail is a valuable tool which helps …

CallRail is a valuable tool which helps us to track results for our clients. We are very happy with the services they provide and look forward to continuing our business relationship with them.Randy HardingPublisher

BP

Brian Potter

05/17/17

5 out of 5

Don't wait, try CallRail!

CallRail integrates seamlessly with my Wordpress site, has excellent call flow options and allows me to pull quick reports on good leads / bad leads. I love CallRail and would suggest you try it out!

SJ

Steve Juth

05/17/17

5 out of 5

Great service and company

Great service and company. I've used CallRail for years and would recommend them to anyone who wants to track phone calls. And their service continues to get better and better as they roll out more features.

C

Colin

05/17/17

5 out of 5

Great tool

Great tool, we use it to help our clients track performance across Adwords campaigns and other online properties.

V

Veronika

05/17/17

5 out of 5

I love CallRail

I love CallRail. It is accurate, and helps me catch the names and phone numbers of my callers, even when they hung up before leaving a voice mail. CallRail is a great tool!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].