CallRail Reviews in July 2026: User Ratings, Pros & Cons

Best Tool For Tracking Calls

CallRail is the perfect tool for tracking phone numbers for your marketing efforts. We use it to track and record our calls and our clients' calls from sources such as PPC, Organic, and Direct. You can get instant email notifications to be alerted of each call. CallRail provides detailed information on the call/source, such as keyword-level attributes. The account managers are very helpful and always provide informative and quick answers.

Every business should use CallRail

I have been using CallRail for almost a decade. For an affordable price for any business, the company has continued to add feature after feature. The insights into marketing attribution and sales performance are pure gold. They have solutions both for standard advertising but have advanced digital tools that provide deep insights into digital advertising success. Their integrations are fantastic and simple to set up.Sales tools like follow up, outbound calling, notes, and reporting can ...

Great system!

Great system to keep track of calls and contract. Easily assign number to your team.

CallRail is the best at its price point!

CallRail has been the call tracking provider of our choice at our agency. It has been easy to implement, update, and integrate with our technology stack. Considering how fantastic this product is, CallRail's price point is excellent for the product alone.Every time we've had an issue with our call tracking or questions about what we can accomplish with CallRail, their awesome support staff has been there to help us, which provides additional value to an organization like ours.We cannot ...

We have been using the service for …

We have been using the service for several months and I do not know what we would do without it.

I recommend this product

I would (and often do) recommend this company to anyone that does phone based sales. Their slick UI and intuitive array of features make for a product that outclasses any competitors I've come across.

Amazing service

Amazing service! I used it for over a year and found it very helpful, it's also highly customizable if you have very specific needs. In my case everything was forwarded to an external lead management system and it always worked flawlessly. I had to use phone support a couple times and that too was super easy. Can't go wrong!

Reliable call tracking with good features

I have been using callrail since April 2016. I have had no technical issues and the system just works. There are many great features which we do not even use. Pure and reliable call tracking.

I use CallRail on all my campaigns

I use CallRail on all my campaigns. It is easy to implement, simple to use, and has very clear reporting and tracking. Importantly, it is budget-friendly and gives much more value than it costs.

Best call tracking software on the …

Best call tracking software on the market. Amazing products, support, and just a great company all around.