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CallRail - Inbound Call Tracking Software

CallRail Reviews in July 2026: User Ratings, Pros & Cons

Track, Nurture, and Close Every Lead with Ease.

4.5

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Starts from $45 / Month

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CallRail Reviews & Ratings

4.5

Very Good

Based on 2763 ratings & 828 reviews

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Rating Distribution

Excellent

(718)

Very Good

(87)

Good

(6)

Poor

(5)

Terrible

(12)

Spotsaas Editor’s POV

CallRail simplifies the process of tracking incoming leads across various channels. Its detailed insights help businesses improve their marketing performance.Read more

CallRail pros and cons

  • Multi-channel tracking

  • Detailed caller insights

  • Lead nurturing capabilities

  • User-friendly interface

  • Limited features for advanced analytics

  • Basic reporting options

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Showing 791-800 out of 828

L

Lacey

05/24/17

5 out of 5

CallRail is a must for our agency

CallRail is a must for our agency. We use it to track calls for all of our clients and the reporting features are ecvellent!

RB

Rick B

05/24/17

5 out of 5

CallRail is the best tool I use for …

CallRail is the best tool I use for sending qualified leads to plumbers and electricians who I was generating leads for. I highly recommend it if you want to have accountability to your vendors and get paid.

G

Gabe

05/24/17

5 out of 5

Callrail is always improving

Callrail is always looking to improve their sevice. Right when i think it couldn't get any better they add a new feature that makes everything more convenient. I am in real estate and callrail makes it to keep track of all my different marketing channels

RM

Russell Macias

05/24/17

5 out of 5

Ridiculously easy to use and implement!

Ridiculously easy to use and implement. Affordable and highly customization. This is not just a phone tracking software but an entire phone distribution and accountability system!

D

Dan

05/24/17

5 out of 5

Incredible call tracking software …

Incredible call tracking software designed for marketers. Since using Callrail we're better able to track the source of quality leads and adjust strategy!

C

Chris

05/24/17

5 out of 5

Fantastic service for so many different …

Fantastic service for so many different reasons

JJ

Jack Johnson

05/24/17

5 out of 5

I absolutely love using CallRail

I absolutely love using CallRail. They are consistently improving their site and adding free features for my company to use. And did I mention it's at a very affordable price point? This service has greatly changed our marketing strategy in a positive way.

D

Dragan

05/24/17

5 out of 5

Great product!

Great product!

M

Mahmoud

05/24/17

5 out of 5

Greatest app

Greatest app

L

Lynda

05/24/17

5 out of 5

Excellent user interface

Excellent user interface, excellent and knowledgeable support staff! A Great decision by our company to use CallRail!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].