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CallRail - Inbound Call Tracking Software

CallRail Reviews in July 2026: User Ratings, Pros & Cons

Track, Nurture, and Close Every Lead with Ease.

4.5

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Starts from $45 / Month

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CallRail Reviews & Ratings

4.5

Very Good

Based on 2763 ratings & 828 reviews

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Rating Distribution

Excellent

(718)

Very Good

(87)

Good

(6)

Poor

(5)

Terrible

(12)

Spotsaas Editor’s POV

CallRail simplifies the process of tracking incoming leads across various channels. Its detailed insights help businesses improve their marketing performance.Read more

CallRail pros and cons

  • Multi-channel tracking

  • Detailed caller insights

  • Lead nurturing capabilities

  • User-friendly interface

  • Limited features for advanced analytics

  • Basic reporting options

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Showing 771-780 out of 828

R

Richard

05/24/17

5 out of 5

Great technology

Great technology. Great support. Ben Francis rocks.

G

Gary

05/24/17

5 out of 5

I love call rail

I love call rail, I have 2 business and call rail records all of my calls and provides me with the tools I need to stay on top of things right from my laptop or my phone. Great service.Thanks

B

Bradley

05/24/17

5 out of 5

CallRail is a great service

CallRail is a great service. It helps me know when I get a new customer calling, and where they call from, and when a returning customer calls. It;s a great marketing tool and I think I'll always use them.

T

Trevor

05/24/17

5 out of 5

Awesome service

Awesome service! We continue to use more and more each day!

K

Kelly

05/24/17

5 out of 5

We love using call rail for all of our …

We love using call rail for all of our companies, the quality is great!

T

Teresa

05/24/17

5 out of 5

Since getting call rail we have had …

Since getting call rail we have had control over our intake call process. This has dramatically improved productivity and reduced stressed. Plus if we move physical locations we know we can take our numbers with us to reduce the hassle involved in moving. The weekly data updates on our usage is very helpful too.

B

Bruno

05/24/17

5 out of 5

Best Call Tracking in the Market

Great platform, great integrations, and easy to use!

AS

Adrienne Stillman

05/24/17

5 out of 5

Easy to use

Easy to use, cost effective and really useful.

C

Chris

05/24/17

5 out of 5

Call rail is easy to set up and use

Call rail is easy to set up and use. The price is fair. They are adding new features all the time which is nice. I would definitely recommend them.

MC

Manny Costales

05/24/17

5 out of 5

CallRail is the most affordable option …

CallRail is the most affordable option out there to track every call and sms you receive at a phone number. You will be able to create as many call flow as you want. You can have a daily email with all the statistics. You can also record every phone call for quality purposes!!!Give it a try, they offer a 14 days trial, which is enough to fall in love with CallRail!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].