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CallRail - Inbound Call Tracking Software

CallRail Reviews in July 2026: User Ratings, Pros & Cons

Track, Nurture, and Close Every Lead with Ease.

4.5

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Starts from $45 / Month

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CallRail Reviews & Ratings

4.5

Very Good

Based on 2763 ratings & 828 reviews

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Rating Distribution

Excellent

(718)

Very Good

(87)

Good

(6)

Poor

(5)

Terrible

(12)

Spotsaas Editor’s POV

CallRail simplifies the process of tracking incoming leads across various channels. Its detailed insights help businesses improve their marketing performance.Read more

CallRail pros and cons

  • Multi-channel tracking

  • Detailed caller insights

  • Lead nurturing capabilities

  • User-friendly interface

  • Limited features for advanced analytics

  • Basic reporting options

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Showing 761-770 out of 828

G

Gus

05/26/17

5 out of 5

We are very happy with CallRail …

We are very happy with CallRail services, and the company adds new features and integrations every day.

M

Morgan

05/25/17

5 out of 5

I love the keyword pool functionality

I love the keyword pool functionality, the tagging features, and the easy to use interface and integrations. I only wish there was more clarity on the attribution model at use and how the integration reporting feature works.

F

Fran

05/25/17

5 out of 5

Using the data from callrail it is …

Using the data from callrail it is easier for me than using Google Analytics to show a client the huge ROI they receive from a well ranked web presence. It's totally worth the monthly investment, and then some.

L

Leighton

05/25/17

5 out of 5

CallRail is the best!

CallRail is the very best call management system that I've used to date. It's very flexible and integrates well with the other tools that I use in my business. I highly recommend it to anyone that needs to manage calls/leads.

NB

Neal B.

05/25/17

5 out of 5

CallRail has been AWESOME in my …

CallRail has been AWESOME in my business. It is very efficient and very user friendly, we love it!!!

D

David

05/25/17

5 out of 5

Great way to track marketing

Great way to track marketing. Awesome educational tool for training staff on customer service. Eye opener!

J

Jason

05/24/17

5 out of 5

Callrail is an amazing call-tracking …

Callrail is an amazing call-tracking and call-recording technology that allows us to better optimize our marketing initiatives, track inbound leads, and helps us to provide better training and feedback to our client's through their call-recording platform. We're able to see so much information about who the caller is, where they are located, and how to appropriately answer and address each inbound call. Great tool; we highly recommend it to all our clients.

I

Ivan

05/24/17

5 out of 5

Easy to implement, excellent for call tracking

We've been using CallRail for about a year now. It's a well-priced and effective product for call tracking, very easy to implement and use. Highly recommended!

M

Mario

05/24/17

5 out of 5

Simplistic easy to use,

Simplistic easy to use,

C

Charles

05/24/17

5 out of 5

Great system and great service!!

Super easy to setup and use. Best call system out there.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].