CallRail Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $45 / Month
CallRail Reviews & Ratings
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Spotsaas Editor’s POV
CallRail simplifies the process of tracking incoming leads across various channels. Its detailed insights help businesses improve their marketing performance.Read more
CallRail pros and cons
Multi-channel tracking
Detailed caller insights
Lead nurturing capabilities
User-friendly interface
Limited features for advanced analytics
Basic reporting options
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Showing 751-760 out of 828
M
Mary
05/31/17
It is so easy to set up and use
It is so easy to set up and use. Immediately, you get to hear the calls, text messages and form fills. They are responsive to questions and in resolving issues.
M
Mark
05/31/17
Great tool to track ROI
Great tool to track ROI. Also being able to listen to client and employee interaction is a great training tool.
R
Richard
05/31/17
Callrail packages
Wish there was more choices with your packages. We are a small business and none of the packages work for us. Ones is to low and the other costs to much for us right now. We love callrail and the service it provides.
S
Samantha
05/31/17
Great Keyword Level Data
I mainly use CallRail for tracking paid advertising campaigns and I am very pleased with the keyword level tracking that allows me to see what keyword a call originated from. Furthermore, I like how CallRail integrates with HubSpot, and I think that their customer service is quick to respond.My only complaint is I have had a few issues with the reporting where CallRail and HubSpot didn't quite match, but I would still recommend CallRail to others!
C
Colin
05/31/17
Call rail is great!
Call rail is a great way to track calls coming into your site from Google AdWords and other advertising. The only thing I would caution is to review the pricing structure. We did not realize that there were overage and minutes charges and thus our first month was pretty expensive.
C
Christina
05/31/17
Overall the product has been good
Overall the product has been good. We had a few issues with the setup in the beginning however the team was available to was to help us get out the kinks. I wish we had more flexibility to delete contacts directly on our own so marketing numbers do not show up in our reporting without having to use the filters, I do believe they are working on this functionality moving forward.
Y
Yane
05/31/17
The service has been excellent for advertising
The service has been excellent for my company, especially for advertising purposes.
J
Jeff
05/31/17
Great call tracking service!
Great call tracking service!
LG
Liliana Goodman
05/31/17
Love this service
Love this service. It's easy to use. Essential to tracking the effectiveness of our print media.
BF
Bret Forster
05/31/17
Great system that is frequently updated …
Great system that is frequently updated with useful features and enhancements!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].