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CallRail - Inbound Call Tracking Software

CallRail Reviews in July 2026: User Ratings, Pros & Cons

Track, Nurture, and Close Every Lead with Ease.

4.5

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Starts from $45 / Month

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CallRail Reviews & Ratings

4.5

Very Good

Based on 2763 ratings & 828 reviews

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Rating Distribution

Excellent

(718)

Very Good

(87)

Good

(6)

Poor

(5)

Terrible

(12)

Spotsaas Editor’s POV

CallRail simplifies the process of tracking incoming leads across various channels. Its detailed insights help businesses improve their marketing performance.Read more

CallRail pros and cons

  • Multi-channel tracking

  • Detailed caller insights

  • Lead nurturing capabilities

  • User-friendly interface

  • Limited features for advanced analytics

  • Basic reporting options

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Showing 741-750 out of 828

J

Julio

05/31/17

5 out of 5

Great service

Great service

D

Doug

05/31/17

5 out of 5

Call Rail has been an asset for my business.

I have been very pleased with Call rail several months in to using them more thoroughly. For me it is a combination of being able to see where my calls are coming from along with the recordings providing an excellent way to coach and learn from my own calls and my sales peoples calls. The interface is easy to understand and provides the information I need easily and quickly. Call Rail has been an asset for my business.

J

Jeff

05/31/17

5 out of 5

I love call rail

I love call rail. As a digital marketer who relies on data driven results.. it's a must have!

RA

Ruth Ann

05/31/17

5 out of 5

We Love using CallRail

We Love using CallRail! It is an amazing product -- highly recommend it to any agency or company to improve their marketing strategies.

S

Scott

05/31/17

5 out of 5

Love the ability to record phone calls …

Love the ability to record phone calls without expensive hardware and software. CallRail is always coming out with new features and has great customer service.

D

David

05/31/17

5 out of 5

Awesome company

Awesome company. never had an issue, easy to implement and clear reporting. Would and do often highly recommend

J

Jackie

05/31/17

5 out of 5

CallRail is great for call tracking and …

CallRail is great for call tracking and recording. I also love that it allows my clients using HubSpot to better track leads attributed to calls from the website instead of them being misreported as offline source.

A

Alex

05/31/17

5 out of 5

I started using CallRail to track leads …

I started using CallRail to track leads for my clients over 2 years ago and have never looked back. They're always improving their service.

B

Bryant

05/31/17

5 out of 5

CallRail is definitely the leading …

CallRail is definitely the leading service when it comes to have multiple numbers for small business

D

David

05/31/17

5 out of 5

Great service for tracking phone calls

Great service for tracking phone calls. Highly recommended for all paid campaigns.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].