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CallRail - Inbound Call Tracking Software

CallRail Reviews in July 2026: User Ratings, Pros & Cons

Track, Nurture, and Close Every Lead with Ease.

4.5

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Starts from $45 / Month

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CallRail Reviews & Ratings

4.5

Very Good

Based on 2763 ratings & 828 reviews

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Rating Distribution

Excellent

(718)

Very Good

(87)

Good

(6)

Poor

(5)

Terrible

(12)

Spotsaas Editor’s POV

CallRail simplifies the process of tracking incoming leads across various channels. Its detailed insights help businesses improve their marketing performance.Read more

CallRail pros and cons

  • Multi-channel tracking

  • Detailed caller insights

  • Lead nurturing capabilities

  • User-friendly interface

  • Limited features for advanced analytics

  • Basic reporting options

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Showing 731-740 out of 828

F

Francois

05/31/17

5 out of 5

Great tool

Great tool, we use it for all our clients ad campaigns. Very nice.

J

Jonathan

05/31/17

5 out of 5

CallRail is an excellent call tracking solution

CallRail is an excellent full-featured call tracking platform. It has a very simple workflow to create numbers for campaigns, has an uncomplicated interface, and integrates with all the other software I need (wordpress, adwords, analytics, etc). Their customer service is very good-- they are available, knowledgeable, and responsive. I would recommend CallRail to anyone involved in online marketing.

R

Rob

05/31/17

5 out of 5

CallRail pays for itsself!

CallRail will bring your business to the next level! We use it for multiple accounts to only hear great feedback!!!

GA

Graham A.

05/31/17

5 out of 5

Callrail is Great

Callrail is great. The interface is super easy to use. Our clients love getting to listen to calls and score them. It has been very helpful for showing clients the true value of our marketing efforts. Can't recommend it enough.

J

Jon

05/31/17

5 out of 5

Have been using callrail for a year for …

Have been using callrail for a year for our clients (we run a marketing agency for small businesses). The value for the price point has been excellent - I would highly recommend CallRail for small businesses looking to provide proof of their marketing, as well as small agencies looking to show attribution for their efforts on behalf of their clients!

P

Phillip

05/31/17

5 out of 5

Love the fact that I can not only hear …

Love the fact that I can not only hear how my sales agents are doing but I know which marketing materials work best. A+

P

Patrick

05/31/17

5 out of 5

Great service

Great service, we are a marketing agency and setup accounts for all of our clients.

J

Jules

05/31/17

5 out of 5

Great support, Great Product!

Great support, great product!! I've already recommended you guys! Thanks againJulesiNet Media

JR

Jon R.

05/31/17

5 out of 5

I use CallRail for my own business and …

I use CallRail for my own business and manage 3 other CallRail accounts for my marketing clients and it's one of the best services online! The functionality of CallRail across multiple platforms, including their mobile apps is 2nd to none. They've made my job smooth sailing. I have and will continue to recommend CallRail. Thank you!

A

Andy

05/31/17

5 out of 5

Great way to track your marketing!

Great way to track your marketing!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].