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CallRail - Inbound Call Tracking Software

CallRail Reviews in July 2026: User Ratings, Pros & Cons

Track, Nurture, and Close Every Lead with Ease.

4.5

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Starts from $45 / Month

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CallRail Reviews & Ratings

4.5

Very Good

Based on 2763 ratings & 828 reviews

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Rating Distribution

Excellent

(718)

Very Good

(87)

Good

(6)

Poor

(5)

Terrible

(12)

Spotsaas Editor’s POV

CallRail simplifies the process of tracking incoming leads across various channels. Its detailed insights help businesses improve their marketing performance.Read more

CallRail pros and cons

  • Multi-channel tracking

  • Detailed caller insights

  • Lead nurturing capabilities

  • User-friendly interface

  • Limited features for advanced analytics

  • Basic reporting options

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Showing 721-730 out of 828

F

Fred

06/01/17

3 out of 5

The service as a whole has great …

The service as a whole has great features and the support staff is fast to respond to every need.I have complained that i am still having problems with some of the features and tech support has not found a solution. I that were done u get a 10 star review, call Fred 832-646-8850 for details

A

Austin

06/01/17

5 out of 5

Customizable for your EXACT Business Needs

Callrail is awesome. I can track all calls and texts, customize what info goes into my crm, and it has a lot of great tools for a small business or large business owner to customize it exactly how they need. Cost effective.

R

Ronni

05/31/17

5 out of 5

Highly recommend!

Highly recommend! CalRail is easy to set up, easy to use, and helps me provide excellent customer service to my clients. It's a great tool for any ad agency!

W

Walt

05/31/17

5 out of 5

Callrail has it all

Callrail is user friendly, easy to set up and they have very helpful customer support. I would not hesitate to recommend Callrail.

J

Jamie

05/31/17

5 out of 5

I love Call Rails works so great for …

I love Call Rails works so great for advertising and being able to route the numbers where ever you want,. It captures the number, emails me and records the call so I can play it back in the future!

A

Austin

05/31/17

4 out of 5

Callrail works great for tracking call …

Callrail works great for tracking call in leads and keeping your metrics correct and up to date.

AV

Alex V.

05/31/17

5 out of 5

CallRail Truly Automates the Process

CallRail truly automates the process, bridging the ever-present gap for inbound sales calls and our CRM (Salesforce). It might be the best and most affordable solution we chose during our startup phase. It's with us to this day,... and bottom line, it just works out of the box.

R

Ryan

05/31/17

5 out of 5

Great company

Great company - great service. No complaints!

A

Andrew

05/31/17

5 out of 5

CallRail was very effective for our …

CallRail was very effective for our marketing campaigns and really helped us figure out what campaigns were working. It also helped us to know why people used the phone number...so it helped us refine our messaging going forward.

C

Claudio

05/31/17

5 out of 5

I recommend this company

I recommend this company. The service is very reliable for me.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].