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CallRail - Inbound Call Tracking Software

CallRail Reviews in July 2026: User Ratings, Pros & Cons

Track, Nurture, and Close Every Lead with Ease.

4.5

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Starts from $45 / Month

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CallRail Reviews & Ratings

4.5

Very Good

Based on 2763 ratings & 828 reviews

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Rating Distribution

Excellent

(718)

Very Good

(87)

Good

(6)

Poor

(5)

Terrible

(12)

Spotsaas Editor’s POV

CallRail simplifies the process of tracking incoming leads across various channels. Its detailed insights help businesses improve their marketing performance.Read more

CallRail pros and cons

  • Multi-channel tracking

  • Detailed caller insights

  • Lead nurturing capabilities

  • User-friendly interface

  • Limited features for advanced analytics

  • Basic reporting options

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Showing 671-680 out of 828

HO

Hilda O.

07/26/17

5 out of 5

All hooked up

I love using call rail as its very affordable i can track all my phone conversations and see the leads, i am able to see what users are asking and customize their experience better.

C

CarMark

07/26/17

5 out of 5

Great convinient tool for every marketer!

Great convinient tool for every marketer!

R

Rodrigo

07/26/17

4 out of 5

Great service to measure ROI online …

Great service to measure ROI on online campaigns. Call recording, tracking, and implementations is very easy to setup. It would be awesome to see more SMS options and settings

K

Katie

07/26/17

5 out of 5

CallRail is one of the Best Tools for Marketing Strategizing

CallRail has been incredibly helpful in showing which marketing campaigns have proven most likely to turn into potential customer inquiries, and from there it makes it easier on us to determine if they do convert into customers. This is a tool I would recommend to anyone who is looking for ways to strategize their marketing to increase customer conversion rates.

C

Cinthia

07/26/17

4 out of 5

Great experience using call rail

Great experience using call rail! Easy to set up and gives back great data!

D

Duane

07/26/17

5 out of 5

CallRail has made tracking my leads so easy.

CallRail has made tracking so easy. It has helped me spend my advertising dollars wisely. I would highly recommend it.

S

Susan

07/26/17

5 out of 5

Love it!

Love the capabilities...wish I knew about this a long time ago. Makes my job so much easier.

B

Brandon

07/26/17

5 out of 5

Extremely affordable and easy-to-use

Extremely affordable and easy-to-use. There's not much more to say about CallRail. It's the perfect tool for small- to mid-sized businesses who want to attain more measurable data about their sales & marketing efforts and begin to optimize ROI.

P

Paul

07/26/17

5 out of 5

Call Rail Helps Justify Ad Spend.

Call Rail Helps Justify Ad Spend.It helps you track when a user calls after clicking on an ad. Without call tracking that is a missed conversion!Thankful for discovering this company at a Google Partner Event

E

Emily

07/05/17

5 out of 5

CallRail has been perfect for our new …

CallRail has been perfect for our new business. I would definitely recommend this service to people with their own company!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].