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CallRail - Inbound Call Tracking Software

CallRail Reviews in July 2026: User Ratings, Pros & Cons

Track, Nurture, and Close Every Lead with Ease.

4.5

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Starts from $45 / Month

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CallRail Reviews & Ratings

4.5

Very Good

Based on 2763 ratings & 828 reviews

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Rating Distribution

Excellent

(718)

Very Good

(87)

Good

(6)

Poor

(5)

Terrible

(12)

Spotsaas Editor’s POV

CallRail simplifies the process of tracking incoming leads across various channels. Its detailed insights help businesses improve their marketing performance.Read more

CallRail pros and cons

  • Multi-channel tracking

  • Detailed caller insights

  • Lead nurturing capabilities

  • User-friendly interface

  • Limited features for advanced analytics

  • Basic reporting options

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Showing 641-650 out of 828

S

SFDC

05/01/18

5 out of 5

Affordable and Flexible

Affordable, flexible and good online documentation.

S

Stephen

05/01/18

5 out of 5

Great services and options!

Great services and options!

D

David

05/01/18

5 out of 5

Great service

Great service, very helpful & useful for my business.

U

Uzzeyel

05/01/18

5 out of 5

Excellent value for the price

Excellent value for the price, especially if your a small business managing multiple brands. You can get started & have things presented in a professional manner without any hassle. Also the mobile app is super convenient to make company calls on the go!

J

JP

05/01/18

4 out of 5

Great call racking and an affordable rate.

Call Rail is the best call tracking service we've used. I wish it had a broader range of numbers available in certain countries, but I know that this is not always up to them.

M

Mike

05/01/18

4 out of 5

Good product that helps us easily track…

Good product that helps us easily track our lead source.

C

Chris

05/01/18

4 out of 5

Great Product & Good Service

CallRail has allowed me to concretely show my customers the results of their advertising products. The dynamic number swap is truly a unique and necessary product for any agency.

C

Cole

05/01/18

5 out of 5

Fantastic service.

Fantastic service.

J

John

05/01/18

5 out of 5

Great job so far!

Great job so far!

D

DS

05/01/18

5 out of 5

Easy to Use

Call Rail provide additional data on our marketing efforts that we wouldn't otherwise obtain. Easy to implement; works with Google Analytics for tracking and reporting.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].