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CallRail - Inbound Call Tracking Software

CallRail Reviews in July 2026: User Ratings, Pros & Cons

Track, Nurture, and Close Every Lead with Ease.

4.5

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Starts from $45 / Month

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CallRail Reviews & Ratings

4.5

Very Good

Based on 2763 ratings & 828 reviews

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Rating Distribution

Excellent

(718)

Very Good

(87)

Good

(6)

Poor

(5)

Terrible

(12)

Spotsaas Editor’s POV

CallRail simplifies the process of tracking incoming leads across various channels. Its detailed insights help businesses improve their marketing performance.Read more

CallRail pros and cons

  • Multi-channel tracking

  • Detailed caller insights

  • Lead nurturing capabilities

  • User-friendly interface

  • Limited features for advanced analytics

  • Basic reporting options

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Showing 591-600 out of 828

J

Johnna

05/01/18

5 out of 5

Awesome

Awesome ! It really has helped our company with tracking .

FM

Francisco Meza

05/01/18

5 out of 5

PlanetMarketing.com uses Call Rail for its clients

The reason I stick to CallRail is I run an advertising agency called Planet Marketing. I am able to prove to my clients that phone calls are coming in, in addition to leads via email. Also, since Call Rail comes with 5 call forwarding numbers, I can use them for 5 different clients.

R

RODNEY

05/01/18

5 out of 5

The best system available for tracking…

The best system available for tracking your business marketing effectiveness period.

R

Ryan

05/01/18

5 out of 5

Best call tracking software I have ever…

Best call tracking software I have ever used!

C

Carl

05/01/18

5 out of 5

Great program

Great program. Nice support, and works really easily. I have used a number of call tracking apps in the past, and this one really works the best!

JC

Joe-Jacky Crane

05/01/18

5 out of 5

Callrail is an amazing product

Callrail is an amazing product, it has a plethora of options to accomplish all of your call routing needs, even options that I didn't think I need. It is intuitive and seamless in terms of transition! I would recommend Callrail all day long.

C

Carlos

05/01/18

5 out of 5

Makes my business a lot easier t

Makes my business a lot easier t

P

Pierre-Alexandre

05/01/18

5 out of 5

Best Call Tracking Service !

Callrail has really changed the way we do things. In addition, the customer support is fast and efficient. Thanks for your services !

M

Makoto

05/01/18

5 out of 5

Fast support and lots of useful…

Fast support and lots of useful features. Best solution I've found for call tracking online.

A

Adam

05/01/18

5 out of 5

Great product!

Great product!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].