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CallRail - Inbound Call Tracking Software

CallRail Reviews in July 2026: User Ratings, Pros & Cons

Track, Nurture, and Close Every Lead with Ease.

4.5

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Starts from $45 / Month

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CallRail Reviews & Ratings

4.5

Very Good

Based on 2763 ratings & 828 reviews

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Rating Distribution

Excellent

(718)

Very Good

(87)

Good

(6)

Poor

(5)

Terrible

(12)

Spotsaas Editor’s POV

CallRail simplifies the process of tracking incoming leads across various channels. Its detailed insights help businesses improve their marketing performance.Read more

CallRail pros and cons

  • Multi-channel tracking

  • Detailed caller insights

  • Lead nurturing capabilities

  • User-friendly interface

  • Limited features for advanced analytics

  • Basic reporting options

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Showing 601-610 out of 828

J

Jaclyn

05/01/18

5 out of 5

CallRail is great!

CallRail is great! I would highly recommend!

P

Paul

05/01/18

5 out of 5

CallRail has been easy to use and…

CallRail has been easy to use and helpful with needing more than one phone number at a time.

A

Adam

05/01/18

5 out of 5

Amazing software would be highly…

Amazing software would be highly recommend for any business .

M

Martha

05/01/18

5 out of 5

Easy program for beginners

Great software for small businesses who are new to phone tracking systems. Affordable!

R

Richard

05/01/18

5 out of 5

I am a small business owner

I am a small business owner. I use CallRail for identifying where my leads are coming from. I have about 10 phone numbers that I use and it is extremely helpful when it comes to managing all the calls. I am very satisfied with the service and price. I would definitely recommend.

D

David

05/01/18

5 out of 5

CallRail is an excellent product to…

CallRail is an excellent product to setup multiple campaigns!

OM

One Model

05/01/18

5 out of 5

CallRail has been very helpful.

CallRail has been very helpful.

MD

Michael d

05/01/18

5 out of 5

Good product

Good product, lots of details and very clear connectivity on reviewing the calls.

H

Hannah

05/01/18

5 out of 5

I love callrail

I love callrail! It is easy to use and has helped us gain better insights into our hiring and intake process.

A

Ani

05/01/18

5 out of 5

Excellent customer support

Excellent customer support. Software is easy to use and I use it for multiple clients.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].