CallRail Reviews in July 2026: User Ratings, Pros & Cons

Simple, Fast and reliable

The thing that i love the most is the simplicity of it. I never struggle to find what I’m looking for and the system has never crashed on me. Callrail is a service that my business coach recommended me because it hasnhelped him a lot on his business.

Great platform

Great platform. Easy to work on and set up.

Very solid service

You have the ability to set up as many unique phone numbers as you need. My organization is tracking the responses of online and offline marketing pieces for several projects running simultaneously. The service is very easy to use and I've had no issues at all. I would recommend!

Helpful tool

Since it captures all phone calls (not just mobile click-to-call actions), CallRail helps us do a better job of capturing all of the critical conversion data in our campaigns.

It is easy to setup and start using

It is easy to setup and start using. We did run into an advanced setting issue and reached out to support. The quickly replied and got us setup. It was OUTSTANDING!I highly recommend using CallRail.

Easy, Fairly Robust, and Inexpensive

CallRail has an easy setup, and the numbers are mostly clean; no less so than other call tracking companies. I do wish there was we more options for trigger dynamic number insertion for campaign with many different sources. There are a decent amount but not quite enough. CallRail remains the best of the half dozen or so that we've tried. Also, the pricing model is a bit odd for an agency setup. The account structure is fine for agencies, but the way the pricing scales is odd.

5 Stars All The Way

We have very much enjoy there service. Great way to have 10 different numbers, at an affordable rate and be able to keep track of marketing.Also there service is wonderful. There response rate is great and they will continue to reach out to make sure you are taken care of, and if you're having an issue they will make sure they get a solution to the issue. Would totally would recommend !!!

I love call rail

I love call rail. It is easy to use and the pricing is really competitive. Would recommend it to everyone.

Easy to use and timely data

Easy to use and timely data

Very affordable for what you get

Very affordable for what you get. Only reason for not giving 5 stars is because I wish there was more help when you have orblems setting it up. Or someone who would onboard first account so I learn all the features